USAJOBS - Job Announcement Skip to main content
An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Share sensitive information only on official, secure websites.
MENU
Sign in
My jobs
Profile
Resumes & documents
Notifications
Talent networks
Sign out
My jobs
Profile
Resumes & documents
Notifications
Talent networks
Sign out
Events
Help Center
Search
Back to results
Apply
Regional Program Management Officer, Medical Asset Support Team (O-6 Billet) Supervisory
Department of Homeland Security
Immigration and Customs Enforcement
ICE Health Service Corps (IHSC)
Apply
Share
Save
Summary
Supervisory Regional Program Management Officer for IHSCs Medical Asset Support Team. Leads multidisciplinary clinical staff, coordinates deployments to IHSC facilities, manages daily operations, onboarding, performance input, reporting, QA support, stakeholder communication, and mission-critical staffing needs.
This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Learn more about this agency
Summary
Supervisory Regional Program Management Officer for IHSCs Medical Asset Support Team. Leads multidisciplinary clinical staff, coordinates deployments to IHSC facilities, manages daily operations, onboarding, performance input, reporting, QA support, stakeholder communication, and mission-critical staffing needs.
This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Location Negotiable After Selection
No matching locations found.
Work site options
Telework eligible Yes-Situational telework may be available, based on the needs of the agency. Remote job No Relocation expenses reimbursed Yes-Please note that upon selection, the candidate must live within 50 miles of an IHSC Field Office. Salary $1 - $150,000 per year
Please note that the salary is dependent on the officers rank, years in service, and location of duty station.
Pay scale & grade
CC 6
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No
Drug test Yes Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number IHSC-MAST-RPMO-O6-NS-2027 Control number 887343000
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
Videos
Duties
Help
DUTIES AND RESPONSIBILITIES:
o Provides direct, daily supervision and support to assigned MAST personnel, including advanced practice providers, behavioral health providers, and registered nurses.
o Assigns and monitors day-to-day tasks and caseloads, ensuring equitable distribution of work and timely completion of assignments.
o Conducts regular check-ins, team meetings, and one-on-one sessions to address operational issues, provide guidance, and resolve personnel concerns.
o Oversees onboarding, orientation, and ongoing training for new and existing staff to maintain operational readiness and compliance with program standards.
o Tracks attendance, schedules, and leave requests, ensuring adequate coverage for all operational needs.
o Coordinates and manages the daily deployment of MAST personnel to IHSC staffed facilities and critical need locations, responding rapidly to changing mission requirements.
o Ensures accurate and timely entry of data into electronic health records and other administrative systems.
o Assists with development and updates to policy and standard operating procedures to ensure compliance with program regulations and supports strategic planning for the MAST program.
o Prepares and submits routine operational reports, status updates, and incident summaries to the Supervisory PMO and other leadership as required.
o Monitors and maintains inventory of equipment, supplies, and resources necessary for day-to-day operations.
o Provides input for staff performance evaluations, identifying strengths and areas for improvement.
o Ensures adherence to established protocols, policies, and procedures in all aspects of daily operations.
o Identifies and addresses operational issues, escalating complex matters to the Supervisory PMO as needed.
o Assists with reviews of risk management/adverse actions and keeps leadership apprised of the status of all licensed, registered, and/or certified healthcare employees within the MAST program.
o Supports quality improvement initiatives by monitoring compliance and participating in audits, reviews, and corrective action processes.
o Serves as the primary point of contact for MAST personnel regarding operational matters, policy clarifications, and resource needs.
o Facilitates effective communication between staff, leadership, and other internal/external stakeholders to ensure smooth daily operations.
o Responds to routine inquiries from staff, stakeholders, and facility partners, escalating complex issues appropriately.
o Assists with responses to taskers, stakeholder inquiries, investigative inquiries, or Congressional inquiries as needed.
o Performs additional operational and administrative duties as assigned to support the effective management of MAST personnel and mission requirements.
o Temporary travel may be required to support critical need vacancies or orient new staff.
o Serves as Acting MAST Supervisory PMO or Acting CSSU Chief, as needed.
Requirements
Help
Conditions of employment
Qualifications
PHYSICAL DEMANDS:
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
public health programs.
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director of Clinical Services, Clinical Services Support Unit (CSSU). The Medical Asset Support Team (MAST) program consists of a cadre of physicians, advanced practice providers, behavioral health providers, and registered nurses that augment and respond to the needs of IHSC-staffed facilities and provide support for administrative tasks and projects to IHSC units and programs.
The incumbent serves as a Regional Program Management Officer (PMO), MAST, in a supervisory capacity, providing leadership and direct supervision for a multidisciplinary team of advanced practice providers, behavioral health providers, and registered nurses. The incumbent is responsible for ensuring that all discipline-specific requirements are met and that high-quality health care is delivered to non-citizens in ICE custody. The MAST program deploys staffing support to meet the IHSC mission and operational requirements across the nation.
IHSC provides direct care daily to detainees at designated facilities nationwide, including medical, dental, mental health, and public health services. IHSC also manages medical case oversight for detainees at non-IHSC staffed detention facilities and oversees financial authorization for off-site specialty and emergency care. The ICE detainee population is approximately 34,000 daily, with an average length of stay of 30 days, surpassing 400,000 detainees annually. IHSC provides medical support during ICE enforcement operations in the air, on the ground, and at sea.
SUPERVISORY CONTROLS:
The incumbent reports directly to the MAST Supervisory PMO, with the CSSU Chief serving as reviewing official.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authoritys discretion. You will be notified of selection or non-selection.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 11/05/2026.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 11/05/2026.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Expand Hide how to apply
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Immigration and Customs Enforcement
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS.
The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Visit our careers page
Learn more about what its like to work at Immigration and Customs Enforcement, what the agency does, and about the types of careers this agency offers.
https://www.ice.gov/detain/ice-health-service-corps
Summary
Supervisory Regional Program Management Officer for IHSCs Medical Asset Support Team. Leads multidisciplinary clinical staff, coordinates deployments to IHSC facilities, manages daily operations, onboarding, performance input, reporting, QA support, stakeholder communication, and mission-critical staffing needs.
This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Location Negotiable After Selection
No matching locations found.
Work site options
Telework eligible Yes-Situational telework may be available, based on the needs of the agency. Remote job No Relocation expenses reimbursed Yes-Please note that upon selection, the candidate must live within 50 miles of an IHSC Field Office. Salary $1 - $150,000 per year
Please note that the salary is dependent on the officers rank, years in service, and location of duty station.
Pay scale & grade
CC 6
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No
Drug test Yes Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number IHSC-MAST-RPMO-O6-NS-2027 Control number 887343000
Previous result
Next result
Your session is about to expire!
Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.
Sign out Stay signed in
Return to top
USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.
(Opens in a new window) OPM on LinkedIn (Opens in a new window) OPM YouTube channel (Opens in a new window) OPM on X
| Location | Washington, DC |
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder