The Regional Sales Manager for Western Shelter is responsible for achieving or exceeding sales goals within a specific region by creating opportunities with existing customers as well as prospecting and securing new customer accounts. This person will direct and oversee Shelter sales policies, objectives, and initiatives. They will set short and long-term sales strategies and evaluate effectiveness of current sales programs as well as recommend product or service enhancements to improve customer satisfaction and sales potential. They are expected to provide exceptional product knowledge and service ensuring customer satisfaction in all areas of the business. This position reports to the Western Shelter Vice President of Sales.
Responsibilities
Achieve and/or exceed annual sales goals.
Represents Western Shelter and its products in assigned geographical territory.
Forecast revenues on monthly, quarterly, and annual basis.
Enhance market exposure and develop new business opportunities with current and potential customers.
Compile lists of prospective customers based on information from trade shows, direct mail response, business directories, web sites and other research.
Evaluate competitive situations and recommend appropriate tactics
Build and sustain relationships with customers focusing on long-term relationships.
Evaluate customer satisfaction following order execution in a timely and professional manner.
Meet with customers to discuss their evolving needs and to assess the quality of our companys relationship with them.
Liaise with company Production Managers, Customer Service and Shipping to ensure fulfillment of customer orders
Work with R&D on new product and custom orders
Estimate date of delivery to customer, based on production and delivery schedules
Maintain and demonstrate considerable knowledge of all Company products.
Provide product training and service training
Travel to high potential customers and attend trade shows
As a remote position, this candidate must effectively communicate and collaborate with a diverse range of people and job functions via phone, email, Teams, Zoom, ect.
Other duties as assigned.
Key Attributes
Possesses strong communication skills, both oral and written
Strong analytical and problem-solving skills
Ability to manage multiple projects and customers in a fast-paced environment
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure and adjusts to meet changing needs and deadlines
Shows initiative and is results driven
Demonstrates effective organizational and presentation skills
Excellent interpersonal skills and a high level of integrity
Excellent presentation, negotiation, and organizational skills.
Adept at using a CRM system
Physical Requirements
Ability to lift/ move up to 50 pounds of material without assistance. Ability to lift over 50 pounds with assistance from others.
Ability to sit, bend or stand for long periods of time
Ability to travel up to 25% of available time
Qualifications
Requires bachelor's degree in business or equivalent training and experience
2 years' experience in Protective Environments (PE) or Expeditionary Systems (ES) product sales is preferred
Knowledge of Microsoft Excel, Word, Outlook, Access, Teams
Formal sales and negotiation training are highly preferred
Able to travel internationally legally
Able to enter DoD installations with sponsored access at a minimum