Regional Senior HR Business Partner - Director

Regional Senior HR Business Partner- DirectorRetail Operations- Regional HR Leadership

Position Overview

We are seeking a hands-on, resolute Director-level Human Resources Business Partner (HRBP) to lead HR strategy and execution for Retail Operations groups. Similar to working in a Professional Employer Organization (PEO), this Director-level role serves as a trusted strategic advisor to multi-entity Retail Operations leadership across a multi-state region, connecting people to purpose while driving talent, engagement, employee and labor relations, and last-mile HR initiatives across a network of retail and field locations. The role carries significant HR consulting responsibility - advising store and district leadership on organizational design, workforce strategy, and complex people issues - and requires strong labor relations expertise to navigate a unionized and/or union-vulnerable retail workforce.

Location

Work Arrangement: RemoteTerritory: Connecticut (CT), Massachusetts (MA), and New York (NY)Concentration: Heavy on-site presence required in Long Island, NY, with regular travel to retail locations throughout the CT/MA/NY territory

Responsibilities

Serve as the primary strategic HR Business Partner and HR consultant to Retail Operations leadership across the assigned CT, MA, and NY regionCollaborate with regional and district retail leaders to assess current and future talent needs across stores and field operationsEnhance organizational performance through human capital strategies tailored to the retail operating environmentDevelop and execute strategies to retain talent within assigned retail populations, including store-level and field teamsLead all talent, engagement, and last-mile HRBP deliverables to drive retail business performanceProvide expert labor relations guidance, including union avoidance strategy, grievance handling, contract interpretation, and management training in a unionized or union-vulnerable retail environmentAct as a hands-on HR consultant to store and district managers, advising on organizational design, staffing models, and complex employee relations mattersAddress and resolve employee relations issues across the retail footprint, including investigations and corrective actionFoster positive relationships between retail management and employees to enhance engagement and reduce turnoverEnsure HR practices and labor relations activity align with federal, state, and local regulatory standards to mitigate legal riskIdentify training needs - including safety, compliance, labor relations, and skills development - for employees across retail rolesPartner with Training to design and implement programs that enhance employee and manager capabilities in a retail settingProvide feedback to retail managers and employees regarding performance expectations, goals, and career developmentIn partnership with Centers of Excellence (COEs), develop and promote wellness programs that support a holistic approach to safety and well-beingAnalyze retail workforce trends to anticipate future business needs and inform labor relations strategyDevelop workforce planning strategies to ensure a skilled, adaptable, and stable retail workforceCollaborate with additional HR partners across the organization to share best practices and ensure consistency in policies and procedures

Schedule

Full Time- Remote, with heavy on-site presence in Long Island, NY, and regular travel throughout the CT/MA/NY territory

Environment

Mix of remote/home office with significant on-site retail, field, and warehouse environments; on-site conditions vary by location

Experience & QualificationsRequired:

Demonstrated labor relations experience is required, including direct experience with union environments, grievance and arbitration processes, and collective bargaining agreementsProven HR consulting capability - experience advising business leaders as a trusted internal or external consultant on organizational, talent, and workforce matters, not solely executing transactional HRExperience leading M&A activityBachelor's degree in Human Resources, Business Administration, Organizational Development, or a related fieldFive (5) to seven (7) years of progressive Human Resources experience, including two (2) to three (3) years in a strategic HR roleExperience supporting Retail Operations and/or multi-site field organizationsExperience partnering with business leaders to drive workforce strategies, talent management, and organizational developmentAbility to travel regularly within the CT/MA/NY territory, with frequent on-site presence in Long Island, NY

Preferred:

Experience supporting both Retail Operations and Corporate functions

Skills:

Physical abilities: Ability to stand, walk and sit throughout your day; Walking on a variety of flooring such as carpet, concrete, tile etc.Effective communication Skills: Ability to facilitate & communicate clearly and effectively with peers and leaders on a daily basisOrganizational Skills: Ability to prioritize and meet deadlines; project managementWorking in a team-based environment: Working independently and as a collaborator to ensure our customers are receiving orders timely and with the highest qualityQuality: Maintain integrity and high standards from all perspectivesSafety Culture: Maintain and drive safety policies to all associates; driving for accountability of safe practices