Regional Showroom Manager California

Overview

We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other - and our clients - like family. Over the past 70 years, we haven't forgotten who we are, and we've never stopped changing. From big city skyscrapers to the West Coast''s premier universities and medical facilities, we design insightful workspaces with the latest technology to provide our clients with an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions have helped us expand our footprint, and now it is time to expand our team.

One Workplace is committed to the development of empathetic leaders, diversification of talent, and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Compensation range: $100,000 - $130,000 Annually

Employee Benefits:

• 15 days of PTO
• 9 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Paid Parental Leave
• Wellness App with reimbursement of up to $500/year
• Profit Sharing

Position Summary

POSITION OVERVIEW

The Regional Showroom Manager - California will develop and implement a unified, high-impact showroom program that promotes brand cohesion while enabling local creativity in 5+ physical showrooms (flagship and regional markets) in California. This individual will deliver on the vision of regional sales and design leaders from across the enterprise to reflect the brand's core design DNA while integrating localized aesthetics and curated pieces to ensure individuality. The Regional Showroom Manager will bring together key players from across the organization to facilitate the showroom program with efficiency and consistency, leveraging existing processes and developing a consistent system and approach, including overseeing projects from beginning to completion and managing showroom financials. This individual will also work closely with vendor partners and facilitate vendor programs.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• In collaboration with other Regional Showroom Manager(s), develop and implement a consistent strategy and process for maintaining all One Workplace physical showrooms (flagship and regional markets), including but not limited to product and decor moves and installs for customer visits, mock-ups, event set-ups, vignette rotations, dealer showroom offers, and refreshes.
• Collaborate closely with leaders from sales and design to understand vision and direction for showrooms that reflect both the overall brand and local environment
• Facilitate participation from IT, Finance, Workplace Experience, Facilities, Marketing, Operations and vendor partners to maintain showrooms and implement rotations and installs
• Manage multiple showroom projects from beginning to completion, including developing work plan, schedules, and logistics, and organizing deliveries based on overall project parameters, project schedule and scope, and showroom goals
• Manage showroom expenditures and budgets with consistency and clarity, working closely with Director of Real Estate & Facilities and Finance Team
• Develop and distribute internal communications related to showroom activities
• Manage strategic vendor programs, including Steelcase offers and rotating vignettes
• Ensure compliance with Steelcase Premier Partners program requirements
• Utilize Hedberg, Oracle Expense, Ensync, Wrike and other existing platforms to support showroom activities
• Manage showroom, mock-up, and demo product inventories
• Support asset tracking, depreciation, sustainability efforts
• Develop and implement a standardized ticket management system to address issues within showroom spaces and ergonomic requests
• Facilitate training for sales and design teams on showroom tour plans and stories
• Work with partners across locations to ensure all spaces remain "photo ready" for clients and visitors
• Align with Workplace Experience around hospitality and seasonal décor across all locations
• In partnership with Marketing and Design, ensure updated collateral is developed and distributed as changes take place in the showrooms

KNOWLEDGE, SKILLS, & ABILITIES

• Collaboration: Demonstrates the ability to work effectively with cross-functional teams including showroom staff, regional leadership, sales teams, merchandising, marketing, logistics, and external partners.
• Communication: Communicates clearly, professionally, and proactively with team members, leadership, customers, and cross-departmental partners.
• Prioritization: Effectively evaluates competing responsibilities across multiple showrooms and determines the most impactful use of time and resources.
• Ability to manage multiple complex projects: Successfully oversees multiple concurrent projects such as showroom openings or remodels, product launches, merchandising updates, operational improvements, and regional initiatives.
• Attention to detail while maintaining big picture perspective: Maintains a high level of precision in showroom operations, visual merchandising standards, inventory management, reporting, and customer experience details.
• Initiative: Proactively identify opportunities for improvement in showroom operations, team performance, and customer experience. Takes ownership of challenges and works independently to develop and implement solutions
• Consistency: Maintains reliable and consistent execution of operational standards, leadership practices, and customer service expectations across all showrooms in the region.
• Reliable transportation is needed to travel between showroom locations within region
• Effectively facilitates conversations and interpersonal engagements.
• Stands up and serves as a champion for challenging ideas or positions and exhibits strong team building skills.

EDUCATION/EXPERIENCE

• Minimum of 5 years of experience in hospitality, sales, or marketing. Bachelor degree in business or marketing, preferred.
• Must possess a growth mindset and the ability to adopt new habits and behaviors.
• Must believe in the ability of physical space to have a positive impact on the lives of others.
• Must have self-awareness and ability to self-assess strengths and opportunities for growth