Regional Solutions Engineering Manager, Reliability Engineering Deployment & Innovation (REDI)

Application deadline: Apr 11, 2026

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at the Reliability Engineering Deployment & Innovation (REDI) Team. We are a smart team of doers who work passionately to apply advances in mechatronics and robotics to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. The Solutions Engineering (SE) team engages on all aspects of high-level support for the control systems within every Amazon building globally. This work takes the form of direct field engagement for launch and existing facilities, commissioning, on-call, continuous improvement, change management, project management, training, security, infrastructure and systems administration. Within SE, each manager leads a technical pillar to provide a single point of contact for large-scale initiatives divided by vendor(s) and geographic region. In this role, you will hire and develop a team of engineers working directly with a wide number of stakeholder teams, to maximize the performance, availability and quality of the technologies in your pillar. To accomplish this, you will drive strategic partnerships with key stakeholders including Operations, RME, Process Engineering, Operations Engineering, World-Wide Design and other engineering entities. Your team delivers robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of the systems you support. You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, optimal code/parameter sets, performance metrics, and feedback mechanisms to ensure reliability and operational efficiency of our equipment.

Key job responsibilities

• Hire and develop a team of engineers that will partner with RME to maximize the performance of our control systems.
• Develop and implement standard operating procedures, performance metrics, and feedback mechanisms for your team's technologies.
• Develop metrics and proactive monitoring tools to measure the reliability and performance of systems as well as measure success of support mechanisms.
• Build an effective working relationship with key stakeholders and engineering leaders supporting Amazon Operations
• Identify, analyze and resolve reliability, availability and maintainability issues across your technical pillar.
• Produce periodic reports (weekly, monthly, quarterly) on your team's work and performance.
• Write effective narratives and present them to Sr. Managers and Directors.
• Travel up to 75% of the time.

A day in the life

Amazon Benefits:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply!