The RTO Manager runs a Regional Technology Office as its own business: winning new work, estimating it, and delivering it profitably. This is a combined sales and operations leadership role. The manager is responsible for the office's revenue, margin, and customer relationships, and leads a team of project managers and field technicians.
The right candidate has hands-on experience across our full range of services, including structured cabling (copper and fiber), access control, and video surveillance (CCTV). They can walk a site, scope the work, build the estimate, close the deal, and make sure the job is installed right. Estimating support is available, but our most successful RTO Managers prepare many of their own bids.
Sales and Business Development
Estimating
Operations and Project Delivery
Team Leadership
Financial Responsibility
Experience
Technical Knowledge
Skills
Other Requirements
The RTO Manager is evaluated on the office's financial results and on the pipeline that sustains them.
Measure | What it shows |
Office net P&L vs. budget | Whether the office is profitable and on plan |
Revenue and bookings vs. target | Whether enough work is being sold |
Gross margin on completed projects | Whether estimates are accurate and jobs are run well |
New customers added | Whether the manager is growing the customer base |
Pipeline value and bid win rate | Whether future revenue is lined up |
Technician billable utilization | Whether the team's time is turning into revenue |
Unbilled work and collections | Whether completed work is turning into cash |
Safety record and customer satisfaction | Whether work is done safely and customers come back |
| Location | MT Laurel, NJ |
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