Regional Training Manager

Back to search results

Regional Training Manager

Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value-added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Regional Training Manager.

Job Summary: The Regional Training Manager maintains, monitor and coordinates an effective operational training program within the assigned Regions. Facilitate specific operational business training to support field operations. This individual will audit, track, measure and report on operational business training and compliance for assigned Brink's U.S. Regions. Resolve real-time training gaps and support continuous improvement across assigned markets.

Key Responsibilities:

• Travel and evaluate the quality of field trainers and the operational training within assigned Regions.
• Track, measure and report monthly operational business training and compliance for assigned Regions.
• Co-facilitate Train the Trainer certifications for newly identified trainers in COS.
• Deliver leadership training to support the continued growth and development of leaders.
• Assisting in trouble shooting, accounting for implementations and resolution within area of responsibility
• Co-facilitate formal trainer selection interview process for new branch trainers with Director Operational Training.
• Assist in the support of world class operations management within area of responsibility.
• Train managers, and field trainers on the use of compliance systems
• Deliver learning solutions for (e.g. ATM, CompuSafe, FI certifications, Customer Service, District specific training)
• Responsible for training eligible employees to comply with federal regulations and customer certification training (e.g. OSHA, TSA, STA's, AML)
• Monitor and escalate District TSA Training and Security Threat Assessment compliance.
• Assist in facilitating initial and refresher functional operational training (to include Defensive Driving training, where applicable)
• Conduct periodic audits and monthly branch visits.
• Evaluate and validate the employee training files for Core documentation (e.g. test, certificates, copy of STA applications)
• Monitor Coaching (Learning in Field Experience) to ensure full compliance with established training policies, procedures, and objectives.
• Update, report and monitor all training documents into RAIR files within Regions.
• Maintain in the appropriate systems provide status reports and escalate non-compliance to Area Directors and Director Operational Training
• Assist in the selection process for identifying and interviewing all potential new branch trainers within the Regions.
• Conduct safety and training meetings as needed.
• Perform other duties as assigned or necessary

Minimum Qualifications:

• Minimum of 3 years' experience in the field, operations, or training in a related industry
• Minimum of 5 years' experience as a trainer or a training manager, including conducting needs analyses and developing & delivering curriculum
• Minimum of 2 years' experience with MS Office (Word, Excel, PowerPoint, etc.)
• Be at least 21 years of age.
• A currently valid driver's license
• Satisfy all applicable Department of Transportation requirements.
• A valid firearms permit or ability to pass applicable firearms licensing requirements

Minimum Standards:

• Ability to handle multiple projects at one time.
• A strong organizational and time management skills.
• Ability to work in a fast-paced, collaborative team environment.
• Ability to help others strengthen specific knowledge/skill areas needed to accomplish tasks and solve problems.
• Ability to obtain required licenses.
• Ability to lift at least 50 pounds.

Preferred Qualifications:

• 2+ years working experience with computer software/systems.
• 2+ years training experience in the transportation/armored industry
• Experience as a courier or guard or in a cash processing environment
• Educated in safety training issues such as blood borne pathogens, hazardous communication, forklift training, lock out/tag out, and emergency evacuation.
• Certified instructor for Brink's Core Training, Job Specific Certification training (to include Decision Driving Training), and Learning / Development training.
• Proficient in and knowledgeable of Brink's Country Security Requirements (CSR) and Brink's policies and procedures
• Familiar with Brink's training measurement system and learning management system in PeopleSoft HR
• Bachelor's degree

Professional Qualifications:

• Excellent interpersonal/communication and presentation skills.
• Ability to handle multiple projects at one time.
• Ability to handle heavy workloads with limited supervision.
• Willingness and ability to work in a fast-paced, team environment.
• Strong organizational and time management skills.
• Ability to work independently.

Similar Positions

• ATM Managed Services Training Specialist

Remote, Remote, TX

Human Resources

View Job

JOB ID # R73765

• Trainer

1105 Hopkins St, Cincinnati, OH

Human Resources

View Job

JOB ID # R74874