Regional Vice President (Property Management)

Job Description - Regional Vice President (Property Management)

Location: West Coast and Central U.S. Region (candidates must reside in this region)

Job Type: Full-Time

Travel: 60% across the region, 40% remote

Compensation: $130,000-$150,000 annually plus eligible for up to $20,000 bonus

About Us:

At WGP Property Management, a Three Pillar Company, we’re passionate about creating communities people are proud to call home. From great manufactured housing neighborhoods to welcoming RV parks and apartment communities, we make sure every resident feels valued and cared for.

Headquartered in Spring, Texas, we proudly manage 80 communities across 18 states, representing more than 7,400 homes — and growing!

At Three Pillar, we live by our VALUES:Take action. Be thoughtful and thorough. Obligation to speak up. Strive to be better. One team. These values shape how we work, lead, and collaborate, driving our decisions, teamwork, and commitment to excellence.Our MISSION is clear and meaningful: To provide safe, reliable housing for our residents and safe, reliable returns for our investors. Guided by this mission and our core values, we work together to create communities where people feel at home and proud to belong.

Position Overview:

The Regional Vice President(RVP) – West Coast/Central U.S. provides executive-level leadership and strategic oversight for manufactured housing communities and RV parks throughout the West Coast and Central US Region (state/territories are subject to change). This role oversees Regional Managers (including WA/CA, OR/AZ, and TX regionals ) and additional operational leadership within the region, ensuring alignment with company objectives, financial performance targets, operational excellence, and long-term portfolio growth. The RVP is a high-impact leader responsible for driving revenue growth, asset optimization, team development, regulatory compliance, and overall portfolio performance. This role partners directly with executive leadership to execute strategic initiatives, expand market presence, and strengthen operational infrastructure across the region. The ideal candidate is a strategic thinker with strong financial acumen, deep operational experience in manufactured housing and RV communities, and a proven ability to scale teams and systems. This role partners closely with the acquisitions team and is responsible for leading the implementation and takeover process for new properties within their assigned region.

Key Responsibilities:

Duties may include all duties reasonably associated with managing operations across multiple locations within the region, including, but not limited to:

Executive Leadership & Strategy:

• Provide strategic leadership for all manufactured housing communities and RV parks across the West Coast and Central U.S. Region (subject to change at any time in accordance with business needs and company growth).
• Directly oversee Regional Managers and ensure consistent execution of company standards across all communities.
• Partner with executive leadership to develop and execute regional growth strategies, including acquisitions, expansions, and revenue optimization plans.
• Establish regional performance benchmarks aligned with company KPIs, including occupancy, NOI growth, expense control, and resident satisfaction.
• Lead succession planning and talent pipeline development within the region
• Other duties and special projects may be assigned

Operational Oversight:

• Ensure consistent operational excellence across all manufactured home and RV communities.
• Oversee rent collections, occupancy strategies, evictions, compliance processes, and physical asset management.
• Ensure proper implementation and usage of company systems, including Rent Manager, Asana, and reporting tools.
• Evaluate operational processes and implement scalable systems to support regional growth.
• Conduct periodic regional audits, inspections, and executive site visits.

Asset Management & Capital Improvements

• Develop and oversee regional capital improvement plans, including infrastructure upgrades, amenity enhancements, and unit renovations.
• Evaluate and prioritize value-add opportunities across the portfolio.
• Partner with maintenance leadership to ensure preventative maintenance programs are properly implemented.
• Oversee due diligence and operational transition of newly acquired communities within the region.

Team Development & Culture:

• Mentor and develop Regional Managers, Area Managers, RSS, and Community Managers to build high-performing teams.
• Provide leadership coaching, performance evaluations, and accountability structures.
• Drive a culture of operational excellence, ownership, and resident-focused service.
• Support recruiting, onboarding, and leadership development initiatives within the region.
• Promote employee engagement and retention through consistent communication and recognition initiatives.

Financial & Portfolio Performance:

• Maintain full accountability for regional P&L performance, revenue growth, expense management, and overall asset value enhancement.
• Analyze financial reports, operating metrics, and market data to drive strategic decision-making.
• Approve annual operating budgets and capital expenditure plans.
• Identify and implement pricing strategies for lot rent, RV rates, and ancillary income opportunities.
• Oversee financial forecasting, variance analysis, and corrective action planning when performance targets are not met.

Compliance & Risk Management:

• Ensure strict adherence to Fair Housing laws, landlord-tenant regulations, safety standards, and state-specific compliance requirements across the West Coast and Central U.S. Region.
• Oversee risk mitigation efforts, including insurance claims, worker’s compensation matters, and legal coordination.
• Monitor employment compliance, wage and hour practices, and HR policy implementation across the region.
• Lead internal audits and ensure readiness for third-party inspections.

Marketing & Resident Relations:

• Drive business development and marketing efforts to enhance the regional market presence, including vacancy ads and resident programs.
• Conduct quarterly lot inspections and maintain strong resident relations by addressing concerns and recognizing outstanding tenants.
• Manage the resident programs, including paint programs, community clean-ups, and events to foster community engagement.
• Oversee regional marketing strategy for communities, including digital presence, pricing strategy, and lease-up initiatives
• Ensure consistent branding and resident experience standards across communities

Strategic Projects & Process Improvements:

• Lead major projects such as paperwork overhauls, lease updates, and upgrading physical assets within the community.
• Continuously evaluate and implement process improvements to enhance operational efficiency.
• Oversee third-party inspections and ensure timely resolution of issues identified during such inspections.

Qualifications:

• Bachelor's degree in Business Administration, Property Management, or a related field.
• At least seven years of experience in regional management, with a focus on property management, operations, and team leadership.
• Experience in manufactured housing preferred
• Proven experience in strategic planning, budget management, and financial oversight.
• Proven experience overseeing Regional Managers or multi-layered management teams.
• Strong leadership and team-building skills with a focus on mentoring and developing talent.
• Excellent project management skills with the ability to prioritize tasks, manage deadlines, and ensure operational efficiency.
• Familiarity with property management software (such as Rent Manager) and strong data analysis skills (Excel, project tracking tools).
• Deep knowledge of landlord-tenant law, Fair Housing regulations, and compliance standards.
• Willingness to travel up to 60% of the time across the region.

Requirements

• Ability to use company-provided computers, property management software, proficiency in Office Suite, and related technology tools and business software as necessary for reporting and documentation
• The states and/or territories assigned to this position may change at any time based on business needs, growth initiatives, or operational requirements. Employees are expected to remain flexible and adapt to any reassignment as necessary
• Valid driver’s license with a clean driving record and ability to safely operate a vehicle
• Ability to drive a vehicle for extended periods, when required
• Reliable personal transportation is required for travel between locations
• Ability to safely drive for extended periods (up to 10 hours) with mandatory breaks
• Must be capable of performing physical tasks, including walking around properties, climbing, and crouching for property inspections.
• Ability to lift up to 40 pounds as required for occasional physical tasks.
• Comfortable using a computer and mobile devices for operational tasks, reporting, and inspections.
• Strong communication skills, with the ability to interact effectively via phone, email, and in-person with staff and residents.
• Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations
• Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws
• Must meet company standards for reliability and trust appropriate for a position of responsibility within a residential community

Three Pillar Property Management is proud to be an Equal Opportunity Employer. We do not discriminate based on age, color, sex, disability, national origin, race, religion, veteran status, or any other protected characteristic, and we fully comply with all Local, State, and Federal employment laws, including “ban the box” and fair hiring requirements.

Benefits:

At Three Pillar Property Management, we believe in taking care of our team just as we care for our communities. When you join us, you’ll enjoy:

• A positive, team-oriented work environment that reflects our Company Values
• Opportunities for career growth and advancement within the organization
• Paid holidays, paid time off (PTO), paid sick leave, and paid parental leave to support work-life balance
• Health insurance options available after 60 days of full-time employment, including medical, dental, vision
• Company paid life insurance and telehealth plan
• Additional voluntary benefits available, including supplemental Life insurance, Short-Term and Long Term Disability, Accident Insurance, Critical Illness Coverage, and other ancillary benefit plans
• 401(k) plan with company match to help you plan for the future