Regional Workplace Experience Manager

The Workplace Team's mission is to create an environment for our high performing teams that allows them to realize their true potential. Whichever group we collaborate with, we constantly push ourselves to approach challenges from first principles. Our team aligns around three pillars - Design, Build and Operate. Together we focus on optimizing the space we have, finding the best solutions to Tesla's expansion needs, and devising and driving our long-term strategy. Role will require up to 25% of travel.

• Oversee Workplace and Janitorial staff, ensuring they meet site needs, contract terms, and adhere to schedules
• Manage daily Workplace operations by implementing standard procedures, optimizing resources, and maintaining high service standards in a 24/7, multi-shift environment
• Recruit, train, and support staff, ensuring a safe work environment, personal growth, and strategic compensation management
• Partner with key resources, implement vendor management best practices, and oversee vendors, business partners, and contractors
• Organize location operations, review plans, identify resource needs, address concerns, and collaborate with production, engineering, and admin teams to support their objectives while fostering strong customer relationships
• Serve as the subject matter expert, lead complex initiatives, drive process improvements, address technology and process gaps through creative analysis, and manage reporting and budget alignment
• 7-10 years experience in Workplace Operations, Facilities Services
• 2-3 years experience as a people manager and proven track of successfully supervising, developing and training staff
• Professional certifications and change management principles
• Experience delivering best in class customer service. Comfort working in a fast-paced, deadline- driven environment where priorities change frequently
• Excellent independent decision-making capabilities and a solutions-oriented attitude. Excellent interpersonal skills. Ability to manage a group of specialists managing several competing priorities. Strong team player with service-oriented attitude and customer focus
• Proficient at using the Microsoft Office Suite and Google Docs
• Demonstrated ability to manage overall business initiative or several components of a large, complex project. Ability to engage as required to avoid conflicts with customers based on personality differences and to make suggestions in a manner that is more likely to result in a desired outcome

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program