Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Desert Regional Medical Center hospital, we are seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.
At Desert Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
• Medical, dental, vision, and life insurance • 401(k) retirement savings plan with employer match • Generous paid time off • Career development and continuing education opportunities • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program, Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status.
DEPARTMENT SPECIFIC DUTIES
Priority 1: Coordination of Clinical Care (40% daily, essential)
• Medical necessity, appropriateness of care and resource utilization for admission, continued stay, discharge and post-acute care, compared to evidence-based practice, internal and external requirements.
Priority 2: Identify and Report Variances (40% daily, essential)
• Identify and report variances in appropriateness of medical care provided, over/under utilization of resources compared to evidence-based practice and external requirements. • Work with relevant software and communicating information through clear, complete and concise documentation in eCCM.
Priority 3: Effective Collaboration (10% daily, essential)
• Effective collaboration with physicians, nurses, ancillary staff, payors, patients and families to achieve optimum clinical outcomes.
Priority 4: Remain Current (10% daily, essential)
• Remain current with relevant clinical/case management practices.
EVALUATION METRICS
The metrics below provide an indication of the effectiveness of the individual in this role and may be used for evaluative purposes. The list below is not meant to be exhaustive; other relevant metrics may exist.
• Shift: Days • Job type: Full Time • Hours: 0800-1630 • Up to $25,000.00 Sign on Bonus for Qualified Candidates
GENERAL DUTIES
The individual in this position has overall responsibility for overseeing the clinical plan of care to conform to evidence-based practice and regulatory requirements. This position integrates care coordination, utilization management, and discharge planning. The individual's responsibilities will include, but not be limited to the following activities:
• a) Medical necessity screening • b) Care coordination • c) Discharge planning • d) Facilitating multi-disciplinary patient care conferences • e) Managing concurrent disputes • f) Making the appropriate referrals to other departments (e.g., nutrition, PT/OT/ST) • g) Referring complex social issues to Social Service • h) Communicating with patients and their families about the plan of care • i) Collaborating with physicians, office staff and ancillary departments (e.g., lab, pharmacy) • j) Participating in weekly Complex Case Review • k) Arranging for post-discharge patient education • l) Clear, complete and concise documentation in eCCM • m) Maintaining accuracy of patient demographic and insurance information • n) Identifying and documenting potentially avoidable days • o) Identifying and reporting over and under utilization • and other duties as assigned.
Attends hospital workshop led by the Director of Case Management or designee that includes the Tenet Case Management Model, InterQual, Discharge Planning, Utilization Management, and other topics specific to case management. Extended orientation with selected Case Managers may occur.
INFORMATION USED TO PERFORM JOB
• Patient data • Healthcare staff documentation related to patient care • Regulatory and payor requirements
SOFTWARE USED TO PERFORM JOB
• eCCM: Clinical data interface, InterQual, Case Management documentation, secure faxing, Avoidable Day tracking, Patient Medical Record and HPF, Hospital specific Clinical Software
POSITION QUALIFICATIONS
Required:
• Current California RN license • Minimum 2 years of acute case management experience • Minimum 5 years bedside experience or 10 years in the relevant clinical specialty (e.g., case manager for pediatrics patients should have pediatric nursing experience)
Preferred:
• B.S.N. preferred
EMPLOYMENT PRACTICES
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify