Registered Nurse – Nursing Home Surveyor / Complaint Investigator – Albany, NY
Location: Albany, NY (travel position with on-site visits) Employment Type: Full-time Rate: $50/hour
Position Overview:
We are seeking an experienced Registered Nurse to conduct nursing home surveys and complaint investigations, ensuring compliance with federal and state regulations. This role involves travel to facilities, investigative work, and documentation to protect resident health and safety in long-term care settings. This position is ideal for a detail-oriented RN with a strong background in medical review, surveillance, or clinical administration.
Why You'll Love Working Here:
Competitive rate of $50/hour.
5 sick days (40 hours), subject to the provisions of the NYS Paid Sick Leave Act.
Health insurance, subject to plan eligibility requirements.
Full-time position with on-site travel requirements.
Valuable experience in regulatory compliance, investigative techniques, and quality assurance within long-term care settings.
Mission-driven work protecting resident health and safety in nursing homes through thorough surveys, complaint investigations, and enforcement of federal and state regulations.
Premium pay rate for holidays and overtime.
Qualifications:
Bachelor's degree in Nursing.
NYS Licensed Registered Nurse (RN) required.
Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
A minimum of two (2) years of experience performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities; OR three (3) years of clinical or administrative experience; OR two (2) years of clinical or administrative experience.
Strong interpersonal skills with the ability to facilitate positive customer satisfaction in adverse or controversial situations.
Ability to work independently with minimal supervision, as well as in a team environment.
Excellent written and verbal communication skills, with the ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients.
Superior investigative and analytical skills, with proficiency in conducting interviews with facility staff, residents, and families.
Strong computer skills with the ability to learn new programs.
Ability to travel to on-site locations.
Additional Requirements:
The work schedule is determined by the state; candidates must be flexible with scheduling.
Must be available to work weekends, holidays, and evening shifts as needed, assigned on a rotating basis.
This is a travel position.
Key Responsibilities:
Participate in surveys or complaint investigations, including allegations of abuse and neglect, and perform surveillance activities at nursing homes (long-term care) to determine compliance with federal and state regulations.
Produce written documentation and draft a Statement of Deficiencies (SOD) within the required time frame, using Principles of Documentation.
Assess compliance with the Plan of Correction within the required time frame.
Complete data entry in federal and state reporting databases as required.
Participate in state monitoring during immediate jeopardy situations.
Attend meetings as required.
Testify in administrative hearings as needed.
Adhere to applicable work schedules, policies, and procedures.
Travel to on-site locations according to the work schedule.
Numbers & Facts
Location
Albany, New York
Salary
$50
Skills
Adjudicationunmatched
Administrative Skillsunmatched
Analysis Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Satisfactionunmatched
Data Entryunmatched
Detail Orientedunmatched
Documentationunmatched
Federal Laws and Regulationsunmatched
Fraud Investigationunmatched
Health Insuranceunmatched
Interpersonal Skillsunmatched
Interviewing Skillsunmatched
Long-Term Careunmatched
Maintain Complianceunmatched
Nursingunmatched
Nursing Homeunmatched
Presentation/Verbal Skillsunmatched
Quality Assuranceunmatched
Registered Nurse (RN)unmatched
Regulatory Complianceunmatched
Safety/Work Safetyunmatched
State Laws and Regulationsunmatched
Surveillanceunmatched
Utilization Managementunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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