Registered Nurse/Quality Management

*Works with any dept, if a patient complaint arises*
*Experience in Critical Care or ED is a plus*
*weekends will not typically be required UNLESS survey is on site*
*2 years experience required, hard stop*
*First time travelers allowed IF 2+ years of experience, hard stop*

Ensure timely intake, investigation, documentation, and response to CMS-defined grievances
" Provide clinical oversight of event reporting, triage, and escalation
" Facilitate and monitor RCAs and FMEAs, including corrective action plans
" Support regulatory inquiries, complaint investigations, and survey readiness
" Maintain continuity of critical risk management and patient safety functions
*Review Medical Records for Mortality Chart Review

BLS required
Inpatient Acute Care exp requiredFacility Name: Providence Cedars-Sinai Tarzana Medical Center

Unit: ***

Shift:Day 5x8-Hour (08:00 - 16:30)

Overtime Multiplier: 8 regular hours in a day OR 40 regular hours in 1 week : 1.3%

Double Time Multiplier: None

Charge Nurse: ***

On Call: ***

Call Back: 1.3%

Holiday: 1.3%

Observed Holidays: New Year's Day: Falls Within: 12:00 AM day of - 12:00 AM day after
Memorial Day: Falls Within: 12:00 AM day of - 12:00 AM day after
Independence Day: Falls Within: 12:00 AM day of - 12:00 AM day after
Labor Day: Falls Within: 12:00 AM day of - 12:00 AM day after
Thanksgiving: Falls Within: 12:00 AM day of - 12:00 AM day after
MLK: Falls Within: 12:00 AM day of - 12:00 AM day after
Christmas: Falls Within: 12:00 AM day of - 12:00 AM day after

Holiday Comments: None