Registered Nurse (RN)-Acute Care - Care Coordination Supervisor - FT Days

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Work Shift Care Coordination Daytime Supervisor (RN

FT Days - Cobb Hospital. Minimum 3 years of recent experience in hospital care coordination, working with patients/clients in transitional care services Required About the Facility Learn more about

Wellstar Cobb Hospital

, including our teams, culture and campus environment:

Shift: M-F 8-5pm or 8:30-5:30pm Minimum 3 years of experience in healthcare in the acute care setting, related field, skilled care or community environment in care coordination. Minimum 2 years in care coordination in the acute care setting required. Relocation assistance for eligible candidates

Minimum 3 years of recent experience in hospital care coordination, working with patients/clients in transitional care services Required The Care Coordination Supervisor assists with coordination of patient care across the continuum during the patient's acute hospitalization. The CC Supervisor supports initial assessments, transitional care planning, patient advocacy, complex issue resolution, and monitoring performance for defined quality outcomes resulting from the care coordination services provided. The CC Supervisor support the CC Manager or Director and collaborates with all team members to provide an efficient and effective coordination of care. Care Coordination comprehensive assessment and discharge (transition) planning Facilitative collaboration with multidisciplinary care team Effective and timely communication with care team and patient/family Engagement with community agencies to ensure timely transfers and handoff of patient care. Patient/family education/counseling regarding medical recommendations of his/her conditions. Eligibility processes and criteria for both private and public, Local, State and Federal resources. Community resource information Financial needs assessment for patients in need of assistance for follow-up care Supporting patient care inclusive of cultural or religious beliefs Monitoring and resolving avoidable hospital days Continuous performance improvement

Disposition Planning * Implementation of effective and efficient discharge plan to include Plan A, B, C * Effective collaboration with the multidisciplinary care team to streamline throughput and timely care delivery. * Engagement with community agencies to ensure timely transfers and handoff of patient care. * Provision of education/counseling to patient/family regarding medical recommendations of care. * Responsiveness to referrals from hospital staff, physician offices, community and family to provide. Financial needs assessment for patients in need of assistance for follow-up care throughout the continuum Coordinate care with CC Manager/Director and other Healthcare Team Leaders. * Coach, mentor team members on general practice. * Manage QA & PI activities * Provides objective input and feedback for yearly performance Quality of initial care coordination assessments for use in planning for appropriate right care, right setting in post discharge needs. * Team members assessments of insurance and financial ability to participate in community care after discharge. * Identification of issues and barriers relating to patients appropriateness of hospital stay and discharge needs. Initial psychosocial /functional assessment completed and documented in medical record. * Identifies and provides training opportunities and continuous performance improvement for staff Trust/Engagement (Mandatory Content) * Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level. * Maintains and strengthens relationships with physicians and assures their involvement in developing systems to assure the growth of the service and the cost effective delivery of quality patient care in a manner that fosters patient and employee satisfaction. Results Oriented Leadership (Mandatory Content) * Provides resources and support, * Uses checkpoints and data to track progress, setting up system and processes to measure results. Collaboration and Partnership (Mandatory Content) * Works collaboratively and as a team member with hospital leadership. Fosters positive working relationships between staff and physicians across the Health System. * Fosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication. Complies with all WellStar Health System policies, standards of work, and code of conduct.

Bachelor's Degree BSN from an accredited school of nursing Master's Degree Social Work (MSW) from an accredited school of social work

LCSW - Lic Clinical Social Worker GA or LMSW - Lic Master Social Worker GA or MSW - Master Social Worker or RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor CCM - Certified Case Manager-Preferred or ACM - Accredited Case Manager-Preferred

Minimum 3 years of recent experience in hospital care coordination, working with patients/clients in transitional care services Required

Knowledge of Case Management processes. Knowledgeable in utilizing screening criteria in review of clinical data with respect to patients/clients needs for health care. Ability to effect change, performs critical analysis, promotes client/family autonomy. Ability to plan and organize effectively across the continuum of care. Expert knowledge of community resources, payor rules and regulations

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