Registered Nurse, Triage Line Complex Case (Telephone)

Under general supervision of a licensed provider, as a Registered Nurse for Triage Line one must be detail oriented with excellent phone call diction, and outstanding customer service skills. We are seeking motivated individuals who can problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department.   

This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the ASC Director. This position’s primary location will be at the Administrative Building in Lawrenceville, GA. 

Reviewing a patient's medical history and determining symptoms and severity of illness or injury 

Managing internal Nurse phone line by taking inbound calls to assist patients with preoperative and postoperative needs as needed.  

Initiating emergency interventions when needed. 

Updating patient information on electronic medical records system 

Communicate with various administrative teams to ensure the proper flow of information to support patient care 

Reviewing a patient's medical history and determining symptoms and severity of illness or injury. 

Monitoring vital signs. 

Educating patients and family members. 

Following all company policies on patient services standards 

Good standing RN Compact License  

ACLS Certified  

Familiarity with medical software and equipment  

Ability to build rapport with patients 

Strong problem solving and critical thinking skills 

Experience in a Hospital setting required 

Bilingual candidates preferred (or able to manage the usage of a language line)