Registered Pharmacy Technician

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 450 frail elders who continue to live with dignity and independence in the community and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for a talented Pharmacy Technician to join our Retail Pharmacy Team at the Daniel Driscoll-Neponset Health Center in Dorchester. 

We offer an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! 

Role: 

The Registered Pharmacy Technician works under the direct supervision of the pharmacist and assists with typing, preparing and filling prescriptions for verification by the Pharmacist. 

Responsibilities: 

• Requests and accepts prescription refill authorizations that have no changes.
• Successfully processes prescription medications through various insurances including the error resolution process.
• Counts prescription medication, fills prescriptions, types and attaches medication labels.
• Takes stock bottles from the shelf to fill a prescription, utilizing the correct inventory (340B vs. Retail).
• Reconstitutes prescriptions.
• Prepares unit dose, modified unit dose, and medication cards.
• Greets patients at the Point of Sale while delivering exceptional customer service. 
• Adheres to State and Federal regulations of a registered pharmacy technician pertaining to working in a pharmacy.
• Maintains patient confidentiality and compliance with HIPAA regulations.
• Performs only those functions as allowed by the Massachusetts Board of Pharmacy for a Registered Pharmacy Technician.
• Works collaboratively with administration and clinical care teams to provide quality care for the patient.
• Restocks shelves in the dispensing areas as stock replacement is received from Drug Wholesaler.
• Checks inventory for outdated medications.
• Prepares and coordinates prescription orders for shipment.
• Assists pharmacy in training new technicians and cross-training in new areas. 
• Makes recommendations to the pharmacist as to how methods and procedures can be improved.
• Answers telephone calls in a timely professional manner.

Requirements: 

• High School diploma or equivalent
• Registered Pharmacy Technician license from the Massachusetts Board of Pharmacy required
• Current BLS (Basic Life Support for Healthcare Providers) Certification required
• Six months to 2 years of pharmacy or related experience, preferably in outpatient clinic pharmacy services or retail pharmacy preferred
• Must be flexible and be able to work different schedules to meet client and pharmacy needs
• Must possess detailed knowledge of OTC drugs and laws governing OTC medications
• Demonstrates competent working knowledge of insurance plans 
• Must possess thorough knowledge of the Registered Pharmacy Technician Procedures
• Able to work in fast-paced environment and troubleshoot and solve problems
• Demonstrated strong verbal and written communications skills, Bilingual a plus! 
• Must be organized and be able to prioritize tasks
• Must be detail oriented and possess excellent customer service skills
• Computer literate with intermediate skills in Microsoft Office 365 including Excel, Word, Outlook & Teams

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. 

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.