The Staff Pad is proud to partner with a reputed healthcare organization in Manchester, TN and is looking to hire a Patient Registration Clerk to support accurate and timely patient registration within the Emergency Department and/or Outpatient Registration Office
In this role, you will play an important part in creating a smooth registration experience for patients while supporting physicians, families, and healthcare professionals with professionalism and exceptional customer service
Schedule:Full-Time | Nights (12-hour shifts)
What You’ll Do
Key Responsibilities
- Register patients accurately and efficiently in the medical information system
- Obtain and verify required patient demographic and registration information
- Follow established registration policies, procedures, and departmental guidelines
- Provide professional and courteous service to patients, families, physicians, and healthcare professionals
- Maintain accurate and complete patient registration records
- Protect patient confidentiality and handle sensitive information appropriately
- Support registration activities within the Emergency Department and/or Outpatient Registration Office
- Participate in departmental meetings, quality improvement initiatives, and process improvement efforts
- Support innovative changes designed to improve departmental operations and patient experiences
- Participate in required training, educational opportunities, and professional development activities
- Communicate effectively with patients, families, and members of the healthcare team
- Perform additional duties as assigned
What We Are Looking For
- Previous experience in patient registration, healthcare, or customer service preferred
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to provide compassionate and professional customer service
- Ability to accurately enter and maintain patient information
- Comfortable working with medical systems and computer applications
- Ability to maintain patient confidentiality
- Strong organizational and time-management skills
- Ability to follow established policies and procedures
- Ability to work effectively with patients, families, physicians, and healthcare staff
- Willingness to participate in training and continuous improvement initiatives
What You Can Expect
Benefits (where eligible)
Exceptional patient care starts with a team that feels valued, supported, and empowered — backed by comprehensive compensation and benefits every step of the way
- Medical, Rx, Dental, Vision, Life & AD&D Insurance
- Retirement Plans
- PTO, Leave of Absence
- Maternity/Disability Leave
- Flexible Spending Account
If you are organized, service-focused, and passionate about creating a positive experience for patients and their families, this role offers an opportunity to contribute to the efficient operation of a healthcare team while making a meaningful difference at every point of patient contact. Apply today !