Registrar Clerk - Memphis

Responsible for providing student records and administrative support for the Registrar. In assisting the Registrar, the Registrar Clerk will interact with staff, students, and external parties regarding student records content. The Registrar Clerk will be responsible for adhering to campus Academic compliance to include procedures, records, and process integrity. All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

Pay Range: $15.00 - $17.00

Location: Memphis, TN

What We Offer: 

• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

• Assist with maintenance of student files/records
  • Scan required documents into DocuWare
  • While working with student records, ensure security of the physical and/or electronic record
  • Enter data regarding various student records as assigned by the Registrar; i.e., scheduling, attendance, grades, COS’, etc.
  • Prepare documents as assigned
• Assist in the reconciling of Exceptions
• Assist with investigating and resolving records in current Student Management System
• Ensure that documentation for policy exceptions is maintained
• Ensure that documentation for policy adherence is maintained
• Other duties as assigned

Education / Experience 

• High School diploma or equivalent required; Associate's degree or higher preferred
• Student Management Systems experience a plus, i.e., CampusNexus
• Strong attention to detail
• Strong organizational skills
• Proficiency in Microsoft Office products
• Excellent customer service skills

Abilities

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

Work Environment 

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as:
  • Onsite; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.