Registrar

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Registrar 

Job Summary and Qualifications

Interview patients at workstation or at bedside to obtain all necessary account information. Bedside registration performed utilizing carts/computers on wheels 

• Follow AIDET guidelines in all interactions with the patient 
• Provide exemplary Customer Service 
• Ensure charts are completed and accurate 
•  Verify all insurance and obtain pre-certification/authorization 

• Calculate and collect patient liability amounts 
•  Ensure that all necessary signatures are obtained for treatments 
•  Answers any questions and explains policies clearly
•  Process patient charts according to paperwork flow needs and established productivity standards
• Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions 
• Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information 
• Assign Insurance Plans (IPlans)accurately
• Search MPI completely and assign the correct medical record number. Notify HIM for any duplicate unit numbers 
• Verify insurance benefits and determines pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system. 
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. 
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. 
• Follows all guidelines set forth in the Cash Handling policy. Produce paperwork on each patient for distribution to appropriate departments. 
• Cross-trained to register patients in any registration area Knowledge, Skills and Abilities: 
• Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately. 
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations 
• Interpersonal skills - able to work effectively with other employees, patients and external parties • 
• PC skills - demonstrates proficiency in Microsoft Office applications and others as required • 
• Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
• Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. 

What qualifications you will need:

No Travel Required

No experience Required Years of Experience

Benefits

Medical City Alliance Mental Health, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Committed to the care and improvement of human life, Medical City Healthcare aims to deliver excellence - providing the highest quality, cost-effective healthcare in the communities it serves. With the resources and experience of HCA Healthcare, including 186 hospitals in the United States and England, Medical City Healthcare is one of the North Texas region's largest and most comprehensive healthcare providers and includes 16 hospitals, about 5000 working physicians, and more than 17,000 employees in Dallas-Fort Worth.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Registrar opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.