Registration Associate

Title: Registration Associate

State Role Title: Salary Non-Specified

Hiring Range: Hiring range for this position is $41,600 - $49,920, commensurate with education and experience

Pay Band: UG

Agency: VA Cannabis Control Authority

Location: VA Cannabis Control Authority

Agency Website: https://cca.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Registration Coordinator supports the administration of the hemp regulatory program by managing registration and licensing processes for hemp product retailers, s. This position ensures accurate documentation, timely processing of applications, and high-quality customer support to stakeholders participating in the hemp program. The Registration Coordinator plays a key role in maintaining compliance-related records, supporting regulatory workflows, and ensuring smooth and efficient program operations.

Minimum Qualifications

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of administrative practices, customer service, and document management.
• Knowledge of regulatory or licensing processes preferred.
• Strong attention to detail and ability to maintain accurate records.
• Skill in organizing and prioritizing tasks to meet deadlines.
• Exceptional verbal and written communication skills.
• Ability to interpret basic regulatory requirements and explain them clearly.
• Ability to work collaboratively with internal staff and external stakeholders.
• Proficiency with office software, databases, and electronic filing systems.
• Ability to maintain confidentiality and handle sensitive information responsibly.

Required Education and Experience

• High school diploma or equivalent.
• Experience in administrative support, customer service, program coordination, or regulatory processing.
• Experience working with databases, electronic forms, or recordkeeping systems.

Additional Considerations

• Associate degree or higher in business administration, agriculture, environmental studies, or a related field.
• Experience working in a regulatory, compliance, or government agency environment.
• Experience in agricultural programs or hemp/cannabis-related industries.
• Experience with case management systems, CRM platforms, or licensing databases.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Contact Information

Name: Angela Nichols

Phone: 804-540-2290

Email: angela.nichols@cca.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call (804)653-9490 for assistance.

The Commonwealth of Virginia is an Equal Opportunity Employer. It is the policy of the Commonwealth of Virginia to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, pregnancy, childbirth or related medical conditions in the recruitment, selection, and hiring of its workforce.