Registration Representative StaffFlex contract, FT, Days, $25.56/hr

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

13403 Boyette Rd

City:

Riverview

State:

Florida

Postal Code:

33569

Job Description:

StaffFlex contract, 13 weeks

$25.56

11a - 7p

Open availability, with Rotating Saturdays

Prefer: Bilingual - English / Spanish

Greets patients and visitors, providing a welcoming and professional first impression. Manages patient check-ins, ensuring all necessary information and documentation are collected. Schedules and coordinates patient appointments, optimizing the use of available time slots. Answers multi-line telephones, addressing inquiries and directing calls appropriately. Maintains accurate patient records, updating information as needed in the database. Processes patient payments, including co-pays, deductibles, and other fees. Prepares and organizes patient medical charts for upcoming appointments. Coordinates with medical staff to ensure smooth patient flow and efficient service delivery. Scans and files documentation accurately in patient charts. Obtains referrals, authorizations, and pre-certifications as required. Copies and provides patient records upon request, ensuring confidentiality. Performs other duties as assigned.

Knowledge, Skills, and Abilities:
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. [Required]
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization. [Required]
• Effective communication among employees, and between employees, patients, visitors and supervisors is essential to ensure quality patient care and to avoid misunderstanding, errors and miscommunications which could have a detrimental effect on the health, safety and well-being of patients and co-workers. In addition to these communication and safety concerns, individuals in this position must be able to effectively review patient and related medical records, understand nurse and/or physician verbal and written instructions, read labels of medications and hazardous chemicals. Therefore, to prevent misunderstandings, errors, and miscommunications in the provision of quality patient care and other job-related services, employees in this position are required to have the capability of fluently speaking, reading, and writing English. [Required]
• Spanish speaking/translation ability preferred. [Required]
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. [Required]
• Must have some knowledge and experience in performing the duties associated with patient processing in an outpatient clinic setting. [Required]
• Must have computer experience in MS Office, Word, and Excel. [Required]
• Must be able to work in a fast-paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as part of a team as well as to complete assignments independently; to take instruction from supervisors; to exercise problem-solving skills; and to interact with co-workers, supervisors, guest, patients and the public in a professional and pleasant manner. [Required]
• Healthcare software computer programs [Preferred]
• Five9 Call Center Software [Preferred]

Education:
• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study:
• High school diploma or general education degree (GED).
• Associates degree in a healthcare related field of study

Work Experience:
• Three to six months related experience and/or training in general clerical wor [Required]

Additional Information:
• N/A

Licenses and Certifications:
• N/A

Physical Requirements:(Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.00 - $130.00

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.