Regulatory Adherence Coordinator

Large managed care company is looking for a Regulatory Adherence Coordinator to support licensing team members who are responsible for obtaining and maintaining pharmacy licensure. Also to assist with work for regulators as well as assist with licensing team internal work.

WORK LOCATION: 11000 Optum Circle, Eden Prairie, MN  55344

PAY: $27.00

CONTRACT DATES: ASAP - 1/29/27

HOURS: M-F, 8:00am - 4:30pm central - FT hours **start and end time can be flexible

RESPONSIBILITIES

• Support the review and processing of applications for licenses
• Provide process and operational support to the pharmacy licensing team
• Plan, prioritize, organize, and complete work to meet objectives and deadlines
• Assist with tracking projects
• Assist in responding to problems and issues presented to the team from within and outside of the community
• Work according to the best practices implemented by the licensing team
• Appropriately escalate issues to licensing leadership
• Use existing job aids, industry knowledge, and facts to solve routine problems or conduct routine analyses
• Work independently with minimal guidance from others
• Facilitate and conduct meetings within area of expertise
• Apply critical thinking and problem-solving skills to identify issues and develop creative solutions
• Quickly adapt to changes and demonstrate flexibility
• Maintain accurate records of all licensing activities
• Support the research and investigation of licensure conditions
• Determine whether business processes are consistent and compliant with applicable regulatory requirements and take appropriate action as directed
• Collaborate with business partners to review, analyze, and oversee or coordinate applicable implementation activities from a regulatory perspective
• Create and review documents and communications to support effective decision-making (e.g., interpretations, opinions, job aids, product filings, and plan materials)
• Utilize appropriate tools and processes to track regulatory compliance
• Monitor, review, and analyze newly enacted or proposed regulatory and sub-regulatory requirements and provide feedback as needed (e.g., State, County, and Local Municipalities)
• Support analysis of new mandates and laws and assist with proper implementation by the business
• Support the management and implementation of applicable regulatory filings in a timely manner
• Support licensing and internal business partners to drive achievement of regulators' expectations
• Leverage applicable tools and resources to obtain and store required business data and information (e.g., SharePoint, external websites, and internal tracking tools)
• Demonstrate understanding of associated regulatory requirements
• Demonstrate knowledge of quality requirements and regulatory agencies to clarify relevant regulatory issues (e.g., inconsistencies across agencies, reporting requirements, and standards)
• Provide ongoing support, consulting, and guidance to business partners as directed
• Support the identification of business risks related to regulatory matters and escalate or communicate concerns as necessary

QUALIFICATIONS

• Associates Degree
• Experience in MS Office Suite (Word, Excel, etc.), intermediate level or higher
• Working knowledge of Adobe Acrobat or similar software
• Comfortable communicating professionally with internal and external business partners
• Analytical, organizational, and problem-solving skills
• Ability to effectively deal with ambiguity and change, can shift gears comfortably, can act with information available, comfortably handle uncertainty in a manner consistent with UnitedHealth Group's core values, culture, and common language of leadership
• Demonstrated ability to identify when decisions must be escalated to licensing leaders because information is limited or unclear
• Adept at understanding complex concepts and resolving situations presented by the business environment
• Ability to identify problems and support the appropriate compliance solutions
• Ability to meet goals, work independently to achieve goals, and push self to reach milestones
• Exceptional written and verbal communication skills
• Self-motivated contributor who takes ownership of a task from start to finish