REGULATORY SPECIALIST II - 79011346

Requisition No: 879392

Agency: Business and Professional Regulation

Working Title: REGULATORY SPECIALIST II - 79011346

Pay Plan: Career Service

Position Number: 79011346

Salary: $1336.92 - $1403.77

Posting Closing Date: 07/27/2026

Total Compensation Estimator Tool

DIVISION OF REAL ESTATE

POSITION TITLE: Regulatory Specialist II

Position Number: 79011346

Hiring Salary: $1,336.92 - $1,403.77 Biweekly

OPEN COMPETITIVE

Your Candidate Profile (application) must be complete in its entirety. Work history, hours worked, and formal education are required to qualify for this position. Responses to qualifying questions must be verifiable in the Candidate Profile. Resumes and other documentation may be attached to provide additional information.

Our Organization and Mission

License efficiently. Regulate fairly. Florida counts on DBPR to ensure a lot of important matters are handled well. They range from the safety of food service to the integrity of real estate transactions, the standards of racing to the transparency of condominium governance, and of course, the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently. Our stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie Griffin, the agency oversees many of Floridas professions and industries in the areas above, and many more which can be seen on our website:

www.myfloridalicense.com/DBPR

The Work You Will Do

The Regulatory Specialist II performs professional regulatory and administrative work in support of the Division of Real Estate, the Florida Real Estate Commission (FREC), and the Florida Real Estate Appraisal Board (FREAB). This position is responsible for reviewing and evaluating licensure and education applications, conducting research, applying statutes, rules, policies, and supporting documentation, and preparing recommendations regarding eligibility and regulatory compliance.

The incumbent serves as a resource to applicants, licensees, educators, attorneys, and the public by providing timely, accurate, and professional assistance regarding licensing requirements, education approvals, application status, and Division processes. The position also assists with the preparation of Board and Education agendas, maintains licensing and document imaging records, research regulatory issues, coordinates with internal and external stakeholders, and supports the Divisions mission of licensing efficiently and regulating fairly.

The position requires sound judgment, attention to detail, strong analytical skills, and the ability to independently manage multiple priorities while providing exceptional customer service.

Your Specific Responsibilities

• Review, evaluate, and process licensure and education applications to determine compliance with applicable Florida Statutes, Florida Administrative Code, Board/Commission requirements, and Division policies.
• Conduct detailed research of applications, criminal history reports, court records, education records, licensing histories, and supporting documentation to identify deficiencies, determine eligibility, and recommend appropriate action.
• Prepare written summaries, recommendations, and supporting documentation for applications requiring Board/Commission or management review.
• Review education provider, course, instructor, and equivalency applications for compliance with statutory and rule requirements.
• Prepare, review, and assist with Board, Commission and Education agenda materials, ensuring applications and supporting documentation are complete, accurate, and ready for consideration.
• Respond professionally and accurately to telephone calls, emails, correspondence, and walk-in inquiries from applicants, licensees, attorneys, educators, and the public regarding licensing requirements, education approvals, statutes, rules, and Division procedures.
• Coordinate with other Department offices and internal stakeholders to resolve licensing, education, and regulatory issues, to include processing child support compliance matters, application deficiencies, and other specialized licensing functions.
• Research statutes, administrative rules, Division policies, court records, licensing databases, and other available resources to resolve complex questions and support regulatory decisions.
• Process and maintain electronic licensing records, document imaging, incoming correspondence, faxes, and public records requests while ensuring accurate documentation and timely processing.
• Participate in special projects, process improvement initiatives, and perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of Microsoft Office applications, email systems, databases, and general office equipment.
• Ability to research, analyze, interpret, and apply statutes, administrative rules, policies, licensing requirements, and regulatory guidance.
• Ability to analyze information, exercise sound judgment, and develop well-supported recommendations.
• Ability to evaluate applications, supporting documentation, education records, criminal history information, and other regulatory records for compliance with statutory and rule requirements.
• Ability to plan, organize, prioritize, and coordinate multiple work assignments while meeting established deadlines.
• Ability to communicate effectively and professionally, both verbally and in writing.
• Ability to provide exceptional customer service while responding to complex telephone, email, and written inquiries.
• Ability to establish and maintain effective working relationships with coworkers, management, licensees, applicants, educators, attorneys, and the public.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Ability to work independently while contributing effectively as part of a collaborative team.

Minimum Requirements

At least one (1) year of professional work experience involving administrative, regulatory, analytical, research, licensing, or customer service responsibilities.

• Experience preparing and responding to professional telephone inquiries and email correspondence.
• Proficiency using Microsoft Office applications.
• Ability to communicate effectively, both verbally and in writing.
• Ability to organize work, manage multiple priorities, and provide excellent customer service.

Preferred Qualifications

Preference may be given to applicants with:

Experience working for the Florida Department of Business and Professional Regulation.

Experience reviewing licensing or education applications.

Experience researching and interpreting Florida Statutes and Florida Administrative Code.

Experience using licensing, document imaging, or case management systems.

Experience working in a regulatory, licensing, legal, or government environment.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The States total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package (3% employee contribution required)
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually
• Health insurance coverage for eligible employees
• $25,000 life insurance policy for eligible employees
• Additional supplemental insurance plans including dental, vision, hospital supplement, cancer, and more
• Tax-deferred medical and childcare reimbursement accounts
• Tuition waiver program to attend an approved State of Florida college or university

For additional benefit information, please visit:

www.mybenefits.myflorida.com

Applicant Note

If you are the selected candidate for this position and hold a current license through the Florida Department of Business and Professional Regulation, you may be required to place your license in an inactive status.

NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct the background check.

Applicants are required to apply through the People First system by the closing date of the advertisement. All required documentation must be received by the closing date of the advertisement.

The Florida Department of Business and Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, should contact the DBPR Human Resources Office at (850) 487-2074. Applicants are encouraged to notify Human Resources in advance to allow sufficient time to provide the requested accommodation.

SPECIAL REMINDERS:

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.

A candidate for veterans' preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans' Affairs, Veterans' Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans' Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.