Rehabilitation Hospital of the Pacific

HABC externship position (Patient Financial Services Representative). Practice specialty: premier, acute-care rehabilitation hospital. Hours of operation: Mon - Fri 8-430.

"POSITION SUMMARY:

Responsible for assisting Patient Financial Services Representative II and Patient Access staff to ensure that all tasks assigned are completed timely and accurately. Creates accounts pre-registration.

CORE VALUES

Models REHAB’s core values, HEART, in daily actions. Honesty – Speak and act with truth and respect. Engagement – Embrace and commit to our mission, vision and values. Aloha – Serve others with a spirit of kindness and compassion. Resilience – Rebound and recover with a sense of urgency. Teamwork – Work together for success.

PRE-REGISTRATION

Creates new account, in the system (i.e. Affinity) from Inpatient and Outpatient referral request, from Inpatient (IP) Central Registration within same day as requested
Validates eligibility
Documents in account notes, benefits documents in account notes, Medicare information
Documents in account notes, prescription (RX) benefits for Inpatients
Follows up with the referral source to obtain missing registration information

REGISTRATION SUPPORT
Provides assistance as needed to support timely outpatient and inpatient admissions and arrivals for therapy.
Perform Front-Desk duties
Perform Inpatient registration duties

CLERICAL SUPPORT
Provides clerical support for the Patient Financial Services (PFS) department
Documents claim submission date in account notes
Documents information from third party payer correspondence in account notes
Connects supporting documentation to electronic claim as needed"

No covid vaccine is necessary. Highly organized with attention to details. Typing skills; able to type at least 45 wpm. Demonstrates proficient verbal and written communication skills in English.