Reinsurance Specialist

Are you highly analytical, detail-oriented, and solution-driven? Do you thrive on achieving results for customers and making positive things happen? Can you stay polite and professional throughout the day? If so, you could be the full-time Reinsurance Specialist we're looking for at Unified Group Services! This role will oversee over-specific reinsurance claims and take care of rejected/unpaid claims.

Just a few of the perks of joining our Anderson, IN office:

• Competitive, experience-based hourly wage
• Health, dental, and vision insurance
• 401(k) with company match
• Education assistance
• Employee assistance program
• PTO
• Growth opportunities
• HSA/FSA
• Life insurance
• Short- and long-term disability coverage
• Wellness programs
• Sponsored health clinic
• Company parties

If you're looking to join a company where your work truly makes a difference, Unified Group Services is the place to be.

WHAT TO KNOW ABOUT THIS JOB

Our Reinsurance Specialist works from 8:00 am - 5:00 pm, Monday - Friday. Overtime is also available. Your core responsibilities will include:

• Filing reinsurance claims on over-specific claims and gathering the right documentation to support the claims as requested
• Running RX reports for filing and completing over-specific claims cover sheets
• Working in Excel to document claim filings, log reimbursements, and more
• Sending customers letters to inform them about their refund status
• Looking into unpaid and rejected over-specific claims and professionally communicating with reinsurance companies about these claims
• Collaborating with the marketing department regarding closing groups and updating the customer data sheet

WHAT TO KNOW ABOUT US

At Unified Group Services, we take care of the customer, and then some! Established in 1996, we're a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission is centered on you-whether you're a customer or a team member-because we believe that great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care. We don't just talk about our values-we live them, training every employee to uphold the principles that have guided us from the beginning.

WHAT YOU'LL NEED

Our ideal Reinsurance Specialist has completed some college courses and has some work experience involving self-funded insurance. What's most important is that you're motivated to do your best and that you meet the following:

• Excellent customer service skills
• Motivation to exceed expectations for both internal and external contacts
• Ability to work well under pressure, stay organized, and efficiently multitask
• Ability to collaborate professionally and effectively with a diverse group of people
• Strong troubleshooting and problem-solving skills
• Clear and effective verbal/written communication skills with professional phone etiquette
• High school diploma or GED equivalent
• Reliable attendance
• Self-motivated, positive, and courteous mentality

Your efforts will help make sure customers receive the refunds they deserve and will support our reputation for delivering amazing results! Join our office as a Reinsurance Specialist by completing our short initial application.

Must have the ability to pass a Background Check and Drug Screening.