Relationship Banker I

Essential Functions & Key Areas of Responsibility - Performs the following duties under general supervision: Develop customer relationships through active profiling and needs-based questioning to identify deposit, credit, investment, and other needs. Responsible for opening new personal and business deposit accounts, identifying, and selling appropriate consumer loan solutions, responding to customer inquiries, resolving issues, and recognizing and referring cross sale opportunities. Perform all Customer Service Teller functions and has a cash drawer as necessary, maintaining proper cash and authority limits while balancing as required. Responsible for all maintenance on customer account and closing accounts. Assist customers in challenging balancing situations; offer fresh start loans etc. Adhere to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the Bank. Establish, retain, and deepen relationships with existing and new customers in the community to achieve branch sales goals and provide exceptional customer service. Serve as Montana Notary Public responsible to verify authenticity of documents and act as impartial witness in the signing of legal documents. May participate in mentorship and training of new employees. Demonstrate the ability to prospect and plan selling strategy internally and externally. Use sales and business development skills necessary to develop and actively participate in a calling program. Perform other related duties as assigned.