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Relationship Banker - Maryland North Market
Aberdeen Maryland Parkville Maryland Cockeysville Maryland Additional locations
Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge
Job Description
At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us
Job Description
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking online banking or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Responsibilities
Executes the banks risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank adhering to all applicable laws and regulations
Grows business knowledge and network by partnering with experts in small business lending and investments
Manages financial center traffic appointments and outbound calls effectively
Drives the client experience
Manages cash responsibilities
Required Qualifications
Is an enthusiastic highly motivated self-starter with a strong work ethic and intense focus on results acting in the best interest of the client
Collaborates effectively to get things done building and nurturing strong relationships
Displays passion commitment and drive to deliver an experience that improves our clients financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies for example ATM online banking mobile banking
Applies strong critical thinking and problem-solving skills to meet clients needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends andor extended hours and travel to any financial center location within a reasonable distance?
Desired Qualifications
Experience in financial services and knowledge of financial services industry products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months