The Relationship Manager (RM) is responsible for coordinating care and operations for a patient population in an office within a region of the Long-Term Home Health/PDN Division (TS2). In this role, you will report to the Director of Operations (DOO).
Duties/Responsibilities:
Ensures the needs of the agency and the patients are met through appropriate scheduling, staffing, recruiting, and hiring
Meets recruiting goals as assigned by DOO
Responsible for referral/intake process to include onsite visits
Ensures insurance eligibility and proper authorizations
Responsible for creating, maintaining, and taking on-call responsibilities
Attends in services as requested
Works closely with the local Director of Nursing, Case Manager, and field staff to coordinate operations and clinical care
Ensures accurate processing of payroll through verification with clinical staff
Assists DOO in achieving financial metric goals
Demonstrates knowledge and adherence to the policies and procedures and holds staff accountable for carrying out the duties outlined in the manuals, state and federal regulations, and company best practices and processes
Maintains rapport with clients and employees and effectively promotes harmonious interpersonal relationships
Meets all deadlines on special projects as assigned
Maintains confidentiality of all employees, patient/client PHI and company issues
Performs all other job duties as assigned
Education/Experience/Licenses/Certifications:
High School Diploma required, Bachelor's degree in Business (preferred)
Minimum of 1 year management experience in healthcare field, Home Health (preferred)
Working knowledge of Microsoft Office including Outlook, Excel, and Word
Benefits + Perks of Joining the Team Select Family
Medical, Dental, and Vision Insurance
Paid Time Off and Paid Sick Time
401(k)
Referral Program
Pay Range: $55,000 - $70,000 / salary with bonus
Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.