Relationship Manager

Our client is seeking a Relationship Manager who will be responsible for pre-sale support, implementation and analysis of new accounts, renewal of existing accounts, and all post-sale account interaction.

Responsibilities

• Implements new accounts by coordinating with internal departments and external vendors, as well as clients and members
• Renews existing accounts by either obtaining carrier quotes or presenting alternatives and helping clients reach decisions necessary to implement their new program
• Manages all day-to-day aspects of existing accounts, including escalated customer issues, special reporting, and acts as the liaison for new legislation
• Works with management in developing and implementing new policy and procedures
• Assist with the development and implementation of new policy and procedures necessary to efficiently coordinate with carrier regulations and internal, as well as, external departments.
  

• Attention to detail
• Superb communication skills, both oral and written
• Communicate well at all levels of an organization
• Creative problem-solving abilities
• Analytical Capabilities
• Ability to manage several projects concurrently
• Intermediate Microsoft Office skills, including PowerPoint and Excel
• Proven experience in presentation skills
  

• BA/BS, required, offsetting combination of education and experience will be considered
• 3-5 years of experience in Sales or Account Management
• Experience in insurance, financial services, or comparable industry, preferred

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