Relationship Manager

Sunwest Bank

Scottsdale, Arizona

JOB DETAILS
SKILLS
Analysis Skills, Bank Management, Bank Secrecy Act, Banking Operations, Banking Regulations, Banking Services, Business Banking, Business Development, Business Services, Business Support, Cash Management, Commercial Banking, Compensation and Benefits, Computer Skills, Consumer Regulations, Credit Reports, Customer Support/Service, Depth Perception, Detail Oriented, Documentation, Establish Priorities, Federal Laws and Regulations, Financial Analysis, Financial Regulations, Financial Reporting, Heavy Lifting, Information Technology & Information Systems, Information/Data Security (InfoSec), Lead Generation, Legal, Lift/Move 40 Pounds, Loan Operations, Loan Portfolio, Loan Processing, Loan Underwriting, Loans, Maintain Compliance, Manual Dexterity, Marketing, Marketing/Sales Collateral, Microsoft Access Database, Microsoft Excel, Microsoft Word, Multitasking, Operations Planning, Organizational Skills, Performance Reviews, Physical Demands, Privacy Regulations, Problem Solving Skills, Process Management, Project/Program Management, Regulations, Regulatory Compliance, Relationship Management, Resolve Customer Issues, Safety Process, Sales, Salesforce.com, State Laws and Regulations, Team Player, Time Management, Underwriting
LOCATION
Scottsdale, Arizona
POSTED
12 days ago
SUMMARY
With direction and supervision from department head, provides direct support to develop and analyze all relevant depository and credit information pertaining to a wide range of bank business customers or prospects. Prepares or assists in the preparation of credit authorizations, in accordance with the Bank’s policies and procedures, for presentation to their supervisor and prior to submission to senior credit personnel and/or credit committees. Prepares detailed collateral analysis and coordinates appraisal and third-party analysis as necessary. Spreads and analyzes financial statement information to determine financial capacity of borrowers. Prepares support to supervisor in the sourcing and opening of new depository accounts, including but not limited to, the collection of  all legal and compliance-related materials that are required in the process of opening a new account.

This position, with direction and supervision from the department head, may be assigned a loan and deposit portfolio to manage at the discretion of their supervisor, and will be responsible to open and maintain a variety of relationships by selling other products/services to customers through development of relationship plans, lines, deposits or complex cash management and detail-oriented operational plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Grows and maintains a list of qualified centers of influence which complement the industries or niches in which they serve.
  • Identifies and attends marketing events that complement or serve the industry or product niches of their portfolio.
  • Sources/develops new business relationships consisting of both loan and deposit products.
  • Interfaces with borrowers and borrowers’ advisors as necessary.
  • Maintains a general knowledge of cash management and deposit products offered by the Bank.
  • Works as a member of a team comprised of Sunwest Bank product experts to ensure continuity of high- quality service, product delivery and responsiveness to client needs.
  • Creates and maintains effective relationships with members of the team.
  • Maintains a high degree of creativity and independence.
  • Interacts with branch staff, bank operations and cash management to support business services and products.
  • Effectively uses company resources such as Salesforce to deliver excellent customer service both inside and outside the Bank.
  • Requests and prepares financial information needed by the supervisor to identify potential operations and lending risks and ensure proper documentation on accounts.
  • Underwrites directly or manages the underwriting process of all loans under supervisor’s responsibility.
  • Reviews requests for the establishment or renewal of loans.
  • Compiles all necessary documentation to prepare and draw loan documents.
  • Ensures credit files for all loans under supervisor’s responsibility are complete and prepared in form and substances satisfactory for Credit Administration and regulatory review.
  • Effectively manages the loan process to ensure requests are being reviewed efficiently, that customers receive timely answers and that all approved transactions are completed quickly and accurately.

ADDITIONAL RESPONSIBILITIES
  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
  • Demonstrates high level of quality work, attendance and appearance
  • Adheres to all Company Policies & Procedures and Safety Regulations
  • Adheres to local, state and federal laws
  • Understands and complies with all company rules and regulations
  • Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
  • Additional duties as assigned as it relates to the position

SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities

MINIMUM QUALIFICATIONS
  • Ability to understand different legal entity structures.
  • Knowledge of commercial banking products and services.
  • General computer skills to enable communication with all levels of Bank management, staff and customers (Excel, Word, and Internet access).
  • Organizational ability with capacity to efficiently manage multiple projects simultaneously.
  • Ability to take the initiative and prioritize tasks; good time management, problem prevention and problem- solving skills.

COMPETENCIES:
  • Adaptability
  • Communication
  • Decision Making
  • Initiative
  • Innovation
  • Motivator
  • Organization
  • Professionalism
  • Results Orientated

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
  • Standing, walking and squatting less than fifty percent of the work shift
  • Required to lift, move and carry up to 40 pounds
  • Ability to read, count and write to accurately complete all documentation and reports
  • Must be able to see, hear and speak in order to communicate with employees and other customers
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms (Check the box that applies by double clicking on the box.)
  •  Sedentary: Limited activity, no lifting, limited walking
  • Moderate: Mostly standing, walking, bending, frequent lifting
  • X-Light: Office work, some lifting, bending, stooping or kneeling, walking
  • Arduous: Heavy lifting, bending, crawling, climbing

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance
Noise levels are considered moderate
 


Sunwest Bank Is an Equal Opportunity Employer


Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program.


Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.


Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position


Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  All job descriptions can be amended without notice as warranted by business necessity.

About the Company

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Sunwest Bank

Sunwest Bank has been consistently named one of the top performing banks in the United States by American Banker and SNL Financial. Sunwest’s primary focus is commercial business and real estate banking. Through 12 targeted locations across the Western United States, Sunwest offers a full suite of private and commercial banking services to its clients.

Since 2009, Sunwest has completed five failed bank acquisitions beginning with the acquisitions of MetroPacific Bank of Irvine. Later that year, Sunwest expanded the franchise south to San Diego with the acquisition of Pacific Coast National Bank. Its expansion continued beyond the California border with the acquisition of First State Bank of Flagstaff from the FDIC, adding a presence in Northern Arizona. In 2013, the Bank expanded into the Northwest by acquiring the Washington-based Westside Community Bank which added two locations outside of Tacoma. Sunwest then broadened its Northwest presence to Boise through acquiring the failed Syringa Bank from the FDIC, adding nearly $140 million in assets and a network of five Idaho branches. In the latter half of last year, the Bank broadened its footprint further by adding LPOs in both the Salt Lake City and Phoenix, Arizona markets. These three out-of-state acquisitions and two de novo LPOs have positioned Sunwest well as it embarks on its next expansionary phase.

Sunwest Bank operates with an iron clad balance sheet of $885 million in assets, $111 million in tangible capital and $4MM in reserves, making it well poised to continue its growth.

Sunwest Bank is the flagship of H Bancorp, a $1.3 billion privately-owned bank holding company with a controlling interest in Bay Bank located in the Baltimore/D.C. corridor. H Bancorp provides strategic leadership, access to capital and an opportunity to participate credits across the entire H Bancorp family.

SUNWEST BANK – AN ENTREPRENEURIAL BUSINESS BANK
Sunwest prides itself on being an entrepreneurial and innovative commercial business bank. The Bank positions itself through deep knowledge in lending niches ensuring our people are regarded as trusted advisors and not simply bankers. It is with this approach that we provide impeccable service to our clients.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Banking
FOUNDED
1970
WEBSITE
https://www.sunwestbank.com/