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Release Coordinator / Change Coordinator

Iconma

Plano, TX

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JOB DETAILS
SALARY
$67.70 Per Hour
SKILLS
Administrative Skills, Agile Programming Methodologies, Atlassian JIRA, Automation, Banking Services, Calendar Management, Change Management, Change Requests/Orders, Communication Skills, Continuous Improvement, Delivery Management, Detail Oriented, Health Plan, Identify Issues, Kanban, Leadership, Maintain Compliance, Management of Information Systems/Technology (MIS), Microsoft Access Database, Microsoft Excel, Microsoft SharePoint, Organizational Skills, Problem Solving Skills, Process Improvement, Project Execution, Quality Assurance, Quality Assurance Methodology, Release Management/Engineering, Remedy, Risk Analysis, Risk Management, Scrum Product Owner, Scrum Project Management and Software Development, ScrumMaster, Software Development Lifecycle (SDLC), Technical Leadership, Time Management
LOCATION
Plano, TX
POSTED
2 days ago
Our Client, a Banking company, is looking for a Release Coordinator / Change Coordinator for their Plano, TX/Charlotte, NC location.
 
Responsibilities:
  • Partner with Development Teams, Product Owners, and Scrum Masters to create, manage, and submit high-quality CRQs (Change Requests) with accurate and complete details.
  • Coordinate end-to-end release activities, including planning, scheduling, approvals, implementation, and post-production validation.
  • Drive CRQ lifecycle management, ensuring timely approvals, risk mitigation, and clear audit trails.
  • Facilitate dependency management, risk identification, and issue resolution related to releases and CRQs.
  • Provide regular status updates on releases, timelines, risks, and blockers to stakeholders and leadership.
  • Ensure compliance with Enterprise Change Management policies and standards for all releases.
  • Lead release readiness activities, including QA validation, resource alignment, communication planning, and evidence collection.
  • Perform quality checks to reduce failures in QA and production by validating completeness and accuracy prior to submission.
  • Support post-release activities, including validation, incident tracking, and lessons learned.
  • Act as a central communication point to ensure alignment across teams and minimize disruptions during release cycles.
  • Identify and implement process improvements to streamline release and CRQ workflows.
 
Requirements:
  • Strong experience in Release Coordination / Change Management in enterprise environments.
  • Hands-on experience with CRQ tools and processes (e.g., Remedy or equivalent).
  • Solid understanding of SDLC and release lifecycle processes.
  • Experience working in Agile environments (Scrum, SAFe, Kanban).
  • Proficiency with tools such as JIRA, Confluence, SharePoint, and change management systems.
  • Strong organizational and coordination skills with ability to manage multiple releases simultaneously.
  • Excellent communication and stakeholder management skills.
  • Strong attention to detail and focus on quality and compliance.
  • Knowledge of client Enterprise Change and Release Management processes.
  • Familiarity with QA processes and quality assurance practices.
  • Experience with automation, reporting tools, or MIS tools (e.g., Excel, Access).
  • Proven ability to manage competing priorities and work under tight deadlines.
  • Strong problem-solving skills and proactive mindset.
  • Ability to build strong partnerships across teams and drive alignment.
  • Highly organized orchestrator of releases
  • Strong compliance and governance mindset
  • Effective cross-team communicator and coordinator
  • Proactive in risk management and issue resolution
  • Focused on quality, timelines, and continuous improvement
  • Project Administration / Tasks / Deliverables Mgmt
  • Process Project Execution
  • Project / Technical Management
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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