Release & Delivery Coordinator

Responsibilities

As a Release & Delivery Coordinator at DAPI, you are the operational backbone of sprint delivery across DAPI's engineering teams. Reporting to the Director, Product Delivery Management, you will facilitate Agile ceremonies, remove impediments, coach teams on Scrum discipline, and coordinate release logistics across one or more active scrum teams—spanning software, data engineering, analytics, and cloud infrastructure workstreams.

This is not a project management role in disguise. You are a leader who protects team focus, maintains delivery rhythm, and surfaces risk early not someone who tracks tasks or drives teams through deliverables by authority. You will own sprint metrics, coordinate UAT logistics with business stakeholders, and support release readiness activities in partnership with the Lead Quality Engineer and Director, Product Delivery Management.

Scrum Facilitation

• Facilitate all Scrum ceremonies for assigned team sprint planning, daily stand-ups, sprint reviews, and retrospectives assuring they are purposeful, timeboxed, and drive the right outcomes.
• Maintain the sprint backlog in Azure DevOps—ensuring work items are properly defined, estimated, and tracked throughout each sprint cycle.
• Track sprint velocity, capacity, and commitment accuracy—reporting delivery metrics to the Director, Product Delivery Management on a sprint-by-sprint basis.

Impediment Removal & Team Protection

• Identify and actively resolve impediments that block team progress—escalating to the Director, Product Delivery Management when cross-team or organizational intervention is required.
• Shield teams from unplanned work, scope creep, and external disruptions during active sprints—routing new requests through the intake process rather than directly into sprint execution.
• Facilitate dependency coordination across DAPI's scrum teams, surfacing cross-team blockers early and working with the Director to resolve sequencing conflicts. 

Release Coordination & UAT Logistics

• Coordinate release logistics for assigned teams—tracking feature completion, documentation readiness, and deployment scheduling in partnership with the Lead Quality Engineer and IT Operations.
• Facilitate User Acceptance Testing (UAT) cycles—scheduling sessions with business stakeholders, tracking test scenario completion, and ensuring defects are triaged and resolved before release sign-off.
• Maintain release calendars and communicate release scope, timelines, and impacts to relevant stakeholders in coordination with the Director, Product Delivery Management.
• Contribute to go/no-go readiness assessments—aggregating team delivery status, outstanding defects, and risk indicators for Director and Lead QE review.

Agile Coaching & Continuous Improvement

• Coach team members on Agile principles and Scrum practices—reinforcing a culture of accountability, transparency, and continuous improvement.
• Lead sprint retrospectives that produce actionable improvement item-tracking implementation of retrospective outcomes across subsequent sprints.
• Contribute to DAPI's Agile maturity—identifying process gaps, recommending improvements, and supporting the Director in standardizing delivery practices across teams.

Delivery Reporting & Visibility

• Maintain accurate, up-to-date delivery dashboards in Azure DevOps—ensuring sprint progress, backlog health, and team capacity are always visible to the Director and VP.
• Produce sprint summaries and release reports that communicate delivery outcomes, velocity trends, and risks to the Director, Product Delivery Management.

Qualifications

Education:

• Bachelor’s degree in business, Information Technology, Computer Science, or a related field. Equivalent practical experience will be considered.

Experience:

• 0-3 years of experience as a Scrum Master or Agile delivery lead in a software or data product development environment.
• Demonstrated experience facilitating Scrum ceremonies across active engineering teams delivering production software or data products.
• Hands-on experience with Azure DevOps for sprint management, backlog tracking, and delivery reporting.
• Experience coordinating release logistics and UAT cycles with both technical teams and business stakeholders.
• Exposure to data engineering, analytics, or AI/ML product delivery, understanding the unique iteration patterns of data and model-driven workstreams.

Licenses:

• Certified ScrumMaster (CSM) or equivalent Scrum Alliance certification required, or willingness to obtain within 6 months of hire. 
• Scrum Master (SSM)
• PMI Agile Certified Practitioner (PMI-ACP)
• Advanced CSM (A-CSM)

Knowledge:

• Scrum framework in depth—roles, events, artifacts, and the principles underlying each ceremony and practice.
• Azure DevOps for Agile delivery—sprint boards, backlog management, capacity planning, pipeline visibility, and reporting.
• Release management and UAT coordination—release planning, deployment scheduling, test cycle logistics, and go/no-go criteria.
• Agile metrics—velocity, sprint commitment accuracy, cycle time, lead time, and defect escape rate.
• Dependency and risk management within multi-team delivery environments.

Skills:

• Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
• Facilitate high-quality Scrum ceremonies that maintain team focus, surface impediments early, and drive continuous improvement.
• Coordinate release and UAT logistics across engineering teams and business stakeholders with clear communication and documented outcomes.
• Maintain accurate delivery visibility in Azure DevOps—sprint health, backlog status, and capacity—always.
• Coach teams on Agile discipline and servant leadership—building accountability without authority.
• Communicate delivery status, risk, and sprint outcomes clearly to the Director, Product Delivery Management and cross-functional stakeholders.

Abilities:

• Influence team behavior and delivery discipline without formal authority—through coaching, facilitation, and consistent modeling of Agile principles.
• Navigate ambiguity and competing priorities across multiple teams in a lean, fast-moving delivery environment.
• Remain calm under delivery pressure—surfacing risk transparently without creating unnecessary alarm.
• Build trusted working relationships with engineers, Product Managers, QA, and business stakeholders simultaneously.
• Embrace accountability and take ownership of delivery rhythm and ceremony quality for assigned teams.

Any combination of education, training, and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.

For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $90,000 p/yr. to $100,000 p/yr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Overview

Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.