Release Management Process Analyst

Delta Dental of California Inc.

Rancho Cordova, CA

JOB DETAILS
SALARY
$80,500–$174,300 Per Year
SKILLS
Analysis Skills, Auditing, Automation, Best Practices, Calendar Management, Change Management, Cloud Applications, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, DevOps, Docker, Documentation, Environmental Monitoring, GitHub, Identify Issues, Installation Guide, Leadership, Maintain Compliance, Microsoft Windows Azure, Microsoft Windows Operating System, On Call, Oracle WebLogic Server, People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Improvement, Production Control, Production Management, Production Systems, Project Planning, Project/Program Management, Quality Assurance, Red Hat Linux Operating System, Relationship Management, Release Management/Engineering, Risk Management, Sales Management, Software Development, Software Development Lifecycle (SDLC), Software Installation, Source Code/Configuration Management (SCM), Team Player, Technical Delivery, Technical Leadership, Testing, Time Management, Work From Home
LOCATION
Rancho Cordova, CA
POSTED
30+ days ago

Responsible for managing and coordinating application releases, infrastructure maintenance, and deployment activities across non-production and production environments. Oversees end-to-end release processes including planning, scheduling, risk mitigation, dependency management, implementation, and backout strategies to ensure stable and compliant deployments. Collaborates cross-functionally with Development, DevOps, QA, Operations, Architecture, and business teams to support CI/CD initiatives, deployment automation, and enterprise change management standards.

Key responsibilities include administering and troubleshooting build and deployment processes using tools such as GitHub Actions, Azure DevOps, Datadog, and Rundeck; supporting continuous integration and delivery pipelines; coordinating database refreshes and environment checkouts; monitoring environment stability; and ensuring adherence to change management policies and audit requirements. Acts as a primary point of contact for release execution, go-live coordination, deployment validation, and post-release support while driving process improvements, automation, documentation, and DevOps best practices. Provides occasional after-hours support and participates in a rotating 24/7 on-call schedule within a hybrid work environment.

  • 2+ w/Bachelors degree, or minimum 4 years experience in similar role.
  • Version control software GitHub -Repo, Actions & Copilot
  • DevOps CI/CD tools: Github, Rundeck
  • Redhat Linux and MS Windows Operating Systems
  • Ivanti, Atlassian JIRA and Confluence, DataDog
  • WebLogic, Docker, Azure Cloud application/services deployment
  • Strategic thinking an understanding of strategic business objectives and the ability to support development of a vision and strategy for ISTM and related processes and execute it effectively
  • Proven ability to collaborate, build relationships and influence individuals to ensure that segregation and overlapping roles are identified and coordinated
  • Ability to manage both Technology and business stakeholders
  • Familiarity with software development life cycle (SDLC), both traditional and agile
  • Solid understanding of project management methodologies including the ability to identify and resolve issues, manage risks, develop detailed work plans and specifications, and run team meetings
  • Relationship management including working with both Infrastructure and Development Teams
  • Ability to clearly present written information and findings and subsequent remediation plans in and outside of Technology

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dentals assessment of the candidates knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 21. $80,500 - $174,300

  • Develop, analyze, and manage Application deployment and infrastructure maintenance plans.

  • Identify dependencies, mitigate risks and scheduling conflicts.

  • Supervise progress to implementation plan and design a backout strategy.

  • Work cross-functionally to help facilitate applications and infrastructure changes to pre and production environments using deployment automation tools.

  • Secure applications checkout resources and facilitate checkouts in controlled environments.

  • Monitor/police environment changes and ensure stability and quality.

  • Ensure Compliance with Enterprise Change Management Guidelines, provide guidance to IT Delivery Teams in establishing discipline around Build Delivery and Release process.

  • Plan, communicate and coordinate database refresh activities for controlled environments

  • Create and/or maintain process documentation/workflows, knowledge articles and self-service guidance for applicable IT Services

  • Coordinate automated and manual deployment of various applications within the organization to non-production and production environments, utilizing tools like GitHub Actions, Azure DevOps, Datadog, and Rundeck.

  • Process builds using Github (DevOps tool) and triage and solve any build issue that may occur.

  • Regularly work with software developers, production managers, testers, vendors, and others on the production process.

  • Work with developers and DevOps to develop & improve automation for application deployment to support the departments goal of complete automation.

  • Manage build, release, continuous integration (CI), and continuous delivery (CD) processes for software product releases.

  • Support and improve companys tools for continuous integration and continuous delivery (CI/CD).

  • Work closely with Operations and Development to identify application candidates for automation to support continuous integration and continuous delivery (CI/CD).

  • Work closely with the development team, DevOps, and architecture team to define best practices in the area of build and deployment and implement the adopted solutions.

  • Work with the team to adopt DevOps and related practices and be an active advisor of best practices to our development partners.

  • Create install plans for applications based on set instructions while collaborating with the development team. Coordinate walkthroughs with different teams supporting the deployment to ensure that proper steps, sequence of events, timings, and dependencies are identified prior to the deployment.

  • Lead and coordinate all go-live activities including scheduling for on-time delivery, execution of the release plan and alignment across key partners, and post-release monitoring. Once these steps are identified, act as the point of contact for these activities and perform the actual installation of applications using automation.

  • Ensure that all change records are audited for correctness, approvals for deployment are attached, back out steps are clearly identified, and all change management requirements are met and followed. Ensure that developers are aware of any change management changes/best practices policies and are enforced.

  • Ensure that all applications are deployed correctly and occasionally triage issues that arise with build and deployment.

  • Participate in a 24/7 on-call rotation for one week a month and perform after-hour support.

  • Work location Hybrid, work from HQ address as requested by leadership, and ability to work from home.

  • Develop, analyze, and manage Application deployment and infrastructure maintenance plans.

  • Identify dependencies, mitigate risks and scheduling conflicts.

  • Supervise progress to implementation plan and design a backout strategy.

  • Work cross-functionally to help facilitate applications and infrastructure changes to pre and production environments using deployment automation tools.

  • Secure applications checkout resources and facilitate checkouts in controlled environments.

  • Monitor/police environment changes and ensure stability and quality.

  • Ensure Compliance with Enterprise Change Management Guidelines, provide guidance to IT Delivery Teams in establishing discipline around Build Delivery and Release process.

  • Plan, communicate and coordinate database refresh activities for controlled environments

  • Create and/or maintain process documentation/workflows, knowledge articles and self-service guidance for applicable IT Services

  • Coordinate automated and manual deployment of various applications within the organization to non-production and production environments, utilizing tools like GitHub Actions, Azure DevOps, Datadog, and Rundeck.

  • Process builds using Github (DevOps tool) and triage and solve any build issue that may occur.

  • Regularly work with software developers, production managers, testers, vendors, and others on the production process.

  • Work with developers and DevOps to develop & improve automation for application deployment to support the departments goal of complete automation.

  • Manage build, release, continuous integration (CI), and continuous delivery (CD) processes for software product releases.

  • Support and improve companys tools for continuous integration and continuous delivery (CI/CD).

  • Work closely with Operations and Development to identify application candidates for automation to support continuous integration and continuous delivery (CI/CD).

  • Work closely with the development team, DevOps, and architecture team to define best practices in the area of build and deployment and implement the adopted solutions.

  • Work with the team to adopt DevOps and related practices and be an active advisor of best practices to our development partners.

  • Create install plans for applications based on set instructions while collaborating with the development team. Coordinate walkthroughs with different teams supporting the deployment to ensure that proper steps, sequence of events, timings, and dependencies are identified prior to the deployment.

  • Lead and coordinate all go-live activities including scheduling for on-time delivery, execution of the release plan and alignment across key partners, and post-release monitoring. Once these steps are identified, act as the point of contact for these activities and perform the actual installation of applications using automation.

  • Ensure that all change records are audited for correctness, approvals for deployment are attached, back out steps are clearly identified, and all change management requirements are met and followed. Ensure that developers are aware of any change management changes/best practices policies and are enforced.

  • Ensure that all applications are deployed correctly and occasionally triage issues that arise with build and deployment.

  • Participate in a 24/7 on-call rotation for one week a month and perform after-hour support.

  • Work location Hybrid, work from HQ address as requested by leadership, and ability to work from home.

About the Company

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Delta Dental of California Inc.

Delta Dental covers more Americans than any other dental benefits provider. As an employee you’ll take part in our mission to become the trusted health partner by collaborating with our communities and employees to reimagine and deliver new possibilities in an ever-changing environment. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology.

 

Our strategy is only as strong as the people who execute it. We’re hiring individuals that are not just right for today but also for our future. Delta Dental leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We’ve built a foundation of high-trust by treating all people with dignity, making and keeping commitments and consistently striving to do the right thing. As we are working through transformation, we ask employees to find ways to embrace positive change, challenge the status quo to be curious and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.

 

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

 

Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Tuition Reimbursement, Life Insurance, Merchandise Discounts
WEBSITE
https://www.deltadentalins.com/