Genesis10 is currently seeking a Release Manager for a Remote position with a Renowned Healthcare Organization located in Rochester, MN. This is a 6 month contract opportunity. 100% remote.
Compensation: $75.00 - 78.00 per hour. W2
This role directly supports the organization's mission to deliver accessible, high-quality inpatient virtual care. The Release Manager will be responsible for strengthening the release discipline around video visit platforms and their integrations, ensuring a stable and seamless telehealth experience for both patients and clinicians.
Responsibilities:
- Design, implement, and enforce a standardized release management framework aligned with ITIL, DevOps, and healthcare regulatory requirements
- Establish release calendars, change windows, and deployment standards to reduce disruption to clinical operations
- Lead release readiness reviews, go or no-go decisions, and post-implementation retrospectives
- Develop and maintain release policies, runbooks, and audit-ready documentation
- Serve as the primary technical liaison for vendor-supported video visit platforms
- Coordinate vendor release schedules, patches, and upgrades with internal change control processes
- Validate vendor changes for compatibility with integrated systems such as EHR, patient identity management, and scheduling workflows
- Ensure vendor SLAs and release communications meet operational and clinical needs
- Oversee deployment pipelines across development, test, staging, and production environments
- Ensure environment parity and configuration management for integrated healthcare applications
- Partner with DevOps teams to automate deployments, rollback procedures, and release verification
- Ensure all releases comply with HIPAA, HITECH, and organizational security policies
- Conduct risk assessments for releases impacting patient data, clinical workflows, or telehealth availability
- Collaborate with clinical operations, digital product teams, cybersecurity, infrastructure, and service desk teams to ensure release readiness
- Communicate release impacts to stakeholders including clinicians, call centers, and patient support teams
- Define and track release KPIs such as deployment frequency, change failure rate, MTTR, and patient-impact incidents
- Lead root cause analyses for release-related incidents affecting virtual care
- Drive process improvements that increase release velocity without compromising reliability or compliance
Requirements:
- Bachelor's degree in computer science, Information Systems, Healthcare Informatics or related field (or equivalent experience)
- Five (5) or more years of experience in release management, DevOps, or IT service management in a regulated environment
- Experience working within HIPAA-compliant environments and handling PHI securely
- Demonstrated experience coordinating releases for vendor-supported SaaS platforms
- Strong understanding of CI/CD pipelines, configuration management, and environment promotion strategies
- Familiarity with ITIL change and release management processes
- Understands dependencies across clinical and technical ecosystems
- Balances speed of delivery with patient safety and compliance
- Translates technical release details into clinical and operational impact
- Builds scalable, repeatable release workflows
- Ensures accountability and alignment with healthcare delivery needs
Desired skills:
- Experience supporting telehealth or digital health platforms
- Knowledge of EHR integrations including HL7 and FHIR APIs
- Experience with cloud platforms (Azure, GCP, or AWS) in healthcare contexts
- Background in incident management and site reliability engineering practices
- ITIL Foundation certification or higher certification
Pay range: $580 - $611 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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