Atlassian JIRA, Calendar Management, Change Management, Change Requests/Orders, Communication Skills, Continuous Improvement, Cross-Functional, Customer Support/Service, Detail Oriented, DevOps, Documentation, Follow Through, Health Plan, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Windows Azure, Multitasking, Organizational Skills, Process Improvement, Production Support, Project/Program Coordination, Record Keeping, Release Management/Engineering, Reporting Skills, Risk Management, Schedule Development, ServiceNow, Software Development Lifecycle (SDLC), Strategic Planning, Waste Disposal