Our client, an IT Services and Consulting company, is looking for a Release Manager for their Chicago, IL location.
Responsibilities:
Aligned to directly coordinate the readiness and execution of monthly releases for the Cash Portfolio;
Prepare, maintain, and govern the Monthly Release Calendar, ensuring dependencies are mapped; Proactively identify and resolve release clashes and dependency conflicts.
Respond to release scheduling queries, resolve conflicts and facilitate release related forums and calls
Support preparation of release decks, ensuring correct versions are used, changes are tightly controlled once baselined
Create, maintain and track the Release runbook, facilitate reviews with the relevant stakeholders
Orchestrate execution of the agreed runbook including opening and managing release chats
Lead release communications covering pre-release readiness, Go/No-Go outcomes, post release confirmation and updates
Coordinate release deployment activities across Capability, Technology, SQM and Business stakeholders
Log and track post release issues, clearly recording ownership; Facilitate issue triage meetings to capture root causes and prioritise issues based on impacts
Apply CRM processes consistently across releases, ensuring adherence to governance standards and audit expectations.
Maintain and manage release documentation and folders, ensuring artefacts are organised, version controlled, and audit ready
PMO Responsibilities:
Program level scheduling including features by release
Annual planning , resource forecasting and maintenance
Initiative level Governance, maintain central RAID log, support stakeholder communications
Project Status Reporting and Governance updates
Support Internal program Audit
Coordinate the collation of Initiative release readiness material
Financial tracking & reporting
Financial planning and administration monthly/quarterly Clarity portfolio management & reporting, Clarity admin support updates – resource forecasting support, Task creation and resource addition through the year supporting implementation leads