Release Manager

eTeam Inc.

Madison, WI

Apply

JOB DETAILS

SALARY

$58–$63 Per Hour

SKILLS

Analysis Skills, Automation, Business Practices, Business Processes, Change Management, Communication Skills, Configuration Management, Cross-Functional, Customer Experience, Government, Information Technology & Information Systems, Leadership, Maintain Compliance, Management Strategy, Negotiation Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Production Systems, Programming Tools, Project Management Software, Project Planning, Project/Program Management, Quality Management, Relationship Management, Release Management/Engineering, Risk, Risk Analysis, Sales Management, Schedule Development, ServiceNow, Software Development, Software as a Service (SaaS), System Integration (SI), Team Player, Technical Support, Time Management, Writing Skills

LOCATION

Madison, WI

POSTED

13 days ago

Role Name: Release Manager
Location: Madison

JOB DESCRIPTION:
Release Managers are responsible for developing, managing and organizing releases. They collaborate and coordinate the implementation activities; focus on dependencies and relationship management; delivering products by bringing software and/or infrastructure as an integrated release package or solution. TRMs ensure integrity of pre-production and production environments. They create and own release processes; are central knowledge point of products’ environment. TRMs identify efficiencies in the release processes, propose automation solutions or improvements and implement them. They develop and manage release schedules by ensuring planned milestones are met in a timely manner. TRMs emphasize on customer experience, efficiencies, cross-functional dependencies, compatibility and implement the releases accordingly.

Role Responsibilities:

Release Management:

· Accountable for creating, managing and maintaining the specifics of Release Processes and Schedules.
· Collaborate with leadership and customers to understand their perspectives of balancing speed and risk.
· Identifies and analyzes risks, conflicts and impacts within and across multiple releases and work with project teams to mitigate issues.
· Collaborate with cross-functional teams to maintain high-quality deployment artifacts as they move through the entire release lifecycle.
· Maintaining release schedules for various type of release.
· Managing, Planning, and negotiating release activities.
· Responsible of all release activities within the implementation of a given project:
• Prepare implementation plans, review with project teams and stakeholders including contact lists, communications, back outs, and production verifications.
• Gather application, component (infrastructure) data and dependencies required for releases.
• Execute production deployments and implementation plans during the production readiness phase.
• Communicate implementation plans, release statuses, issues and resolutions to stakeholders and leadership in a timely manner.
• Lead RCA and post implementation review meetings, gather and coordinate implementation issues’ resolutions and communications.
· Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
· Plan and give weekly updates on the release activities.
· Participate in CAB meetings to discuss release scope and/or roadblocks.
· Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
· Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.
· Perform a release management assessment, identify process improvement opportunities and ensure implementation and adherence to the release management strategy.
· Accountable for developing process improvements and training of release processes to stakeholders.
· Develop and present executive-level reports, presentations, and analyses of initiatives and programs, including roadmap and release execution.
· Responsible to handle the pre-prod deploy window and work closely with environment team for process improvements

Required Skills:

· Has the ability to manage critical situations across teams to ensure the overall success of the release with the flexibility to accommodate evolving business needs?
· Proven organizational, presentation and communication skills, both written and verbal, with technical and non-technical staff and for all levels of management
· At least 7 years software/SaaS experience with 5 in Release/project/program management
· Strong knowledge of software development business processes and practices
· Experience with project management and software development tools
· 2 years of experience with Change Management and in using ServiceNow as service management tool.
· Experience in creating large scale implementation plans, managing and coordinating them with multiple system integrations and dependencies.
· Release and/or project management experience on a large IT program supporting government customers

About the Company

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified

FOUNDED

1998

WEBSITE

www.eteaminc.com

Resume Resources

Free Resume Templates Free Resume Builder