ESSENTIAL FUNCTIONS AND BASIC DUTIES
Supervisory-Specific Performance Expectations, Duties, and Responsibilities:
· N/A
Position-Specific Performance Expectations, Duties, and Responsibilities:
· Releases information per departmental processing.
· Answers telephone, directs calls, and assists customers.
· Delivers/faxes charts as requested.
· Pulls charts for any/all authorized individuals/groups.
· Scans and attaches records to charts.
· Acts as an internal consultant and educator to hospital staff in areas of expertise as needed.
· Performs other duties as assigned.
Organization-Specific Performance Expectations, Duties, and Responsibilities:
· Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
· Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
· Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
· Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
· Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
· Maintains strict patient confidentiality at all times.
· Reports to work punctually and completes assigned duties within established timeframes.
· Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
· Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
· Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff
QUALIFICATIONS
· Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
· Must be legally authorized to work in the United States.
· Must successfully pass a background check.
· Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
· Must complete an Employee Health meeting prior to starting employment.
EDUCATION, LICENSURE(S), AND CERTIFICATION(S)
Required Preferred
â â Unencumbered License/Certification (if applicable).
EXPERIENCE
Required Preferred
â â Experience in a hospital, clinic, or physician’s office.
â â Medical terminology