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Release of Information Specialist - West Penn Hospital, Onsite

Highmark Inc
  • Pittsburgh, PA
    1 day ago
    Highmark Inc

    Job Description

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    Release of Information Specialist - West Penn Hospital, Onsite

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    Release of Information Specialist - West Penn Hospital, Onsite

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    Pittsburgh PA, 15224, West Penn 4800 Friendship Ave

    Company :

    Allegheny Health Network

    Job Description :

    GENERAL OVERVIEW:

    Releases patient information from medical records. Performs all functions in accordance with hospital policies and procedures, Medical Staff Rules and Regulations, The Joint Commissions, HIPAA, and State and Federal Regulations.

    ESSENTIAL RESPONSIBILITIES:

    • Processes written and telephone requests for release of medical records or medical information to internal and external requestors. Validates the authority to release information to external parties such as law enforcement and attorneys. Ensures that each release is in compliance with policies, procedures, and all regulations. Releases reports via auto fax, fax, or photocopy. (70%)
    • Processes "walk-in" requests for copies of medical records from patients, attorneys, police, or other third parties. (15%)
    • Responds to subpoena duces tecum, search warrants, and court orders. (5%)
    • Enters all correspondence requests into the correspondence management system(s). Processes pre-billing and invoices as needed. Maintains current chart management of all correspondence. (5%)
    • Processes release of information and prepare records for patient billing, financial requests, and audits. (5%)
    • Performs other duties as assigned or required.

    QUALIFICATIONS:

    Minimum

    • High School Diploma/GED
    • 2 years of relevant experience required if incumbent doesn't have Associate's degree

    Preferred

    • Associate's degree
    • Registered Health Information Technician (RHIT) Certification
    • 2 years of relevant experience

    Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

    Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

    As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

    Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

    For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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    Job Details

    • Job category Medical Records
    • Position Type Full Time
    • Posted 08/06/2026
    • Location(s) Pittsburgh PA, 15224, West Penn 4800 Friendship Ave
    • Line of Business
    • Entity
    • Recruiter
    • Hiring Manager
    • Experience Level
    • Job Family Medical Records-AHN
    • Req ID J285705

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    Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

    For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.

    2026 Highmark Health. All Rights Reserved.

    Numbers & Facts

    LocationPittsburgh, PA
    IndustryHealthcare Services
    Company Size1,000 to 1,499 employees
    Year Founded1996
    Websitehttps://www.highmark.com/hmk2/index.shtml

    About Company

    Highmark provides millions of people with the security of quality health insurance

    Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

    Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

    Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

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