Reliability Systems Specialist

Company Description:

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas. 

Specialties: 

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: 

• Pressure Management 
• Isolation Valves & Actuation 
• Control Valves & Regulators 
• Process Control & Safety Systems 
• Oil & Gas Automation– fiscal custody metering, controls, and SCADA 
• Reliability Solutions & Services 
• Specialty Pumps & Rotating Equipment 
• Instrumentation 
• Maintenance & Repair Services 

Duties and Responsibilities

Machinery Monitoring & Protection Systems

• Install, configure, commission, and troubleshoot machinery protection and condition monitoring systems.
• Configure vibration, process, and asset health monitoring devices and associated infrastructure.
• Verify sensor installation, signal quality, alarm functionality, and communication integrity.
• Perform startup, testing, and commissioning activities for online monitoring solutions.
• Support system upgrades, migrations, and modernization projects.
• Assist with field acceptance testing and customer turnover activities.

Software & System Configuration

• Install, configure, and maintain machinery health, asset monitoring, and condition monitoring software platforms.
• Configure assets, measurement points, alarms, databases, users, reporting tools, and system architecture.
• Perform software updates, patching, backups, and licensing activities.
• Troubleshoot software, database, and communication-related issues.
• Provide customer training and technical support.

Industrial Networking & Communications

• Configure and troubleshoot Ethernet-based industrial networks.
• Assign and manage IP addresses, subnetting, gateways, and network connectivity.
• Configure and validate industrial communication protocols including Modbus TCP, Modbus RTU, OPC, and similar technologies.
• Assist customers with cybersecurity requirements, firewall configuration, and network access requests.
• Integrate monitoring systems with PLCs, DCSs, SCADA systems, historians, and enterprise asset management platforms.
• Coordinate with plant operations, engineering, automation, and IT personnel to establish secure and reliable communications.

Technical Support

• Provide onsite and remote troubleshooting support.
• Diagnose hardware, software, communication, and instrumentation issues.
• Generate detailed service reports and technical documentation.
• Support emergency callouts and critical customer issues when required.
• Establish and maintain strong customer relationships through technical expertise and professional service.

QUALIFICATIONS:

Education/Experience:

• Associate's Degree in Instrumentation, Electronics, Electrical Technology, Industrial Automation, Computer Networking, Engineering Technology, or equivalent work experience.
• Minimum 3 years of experience supporting industrial instrumentation, automation, controls, machinery monitoring, reliability systems, or related technologies.
• Strong technical understanding of industrial instrumentation, automation systems, machinery monitoring, or reliability technologies.
• Experience installing and commissioning industrial electronic equipment in operating facilities.
• Experience with Windows-based software installation, configuration, and troubleshooting.
• Working knowledge of industrial networking principles including TCP/IP communications.
• Experience configuring IP addresses, switches, gateways, and network connectivity.
• Experience coordinating with customer IT departments regarding server access, cybersecurity requirements, and firewall exceptions.
• Ability to interpret electrical drawings, wiring schematics, network diagrams, and technical documentation.
• Strong troubleshooting and problem-solving skills.
• Must pass DOT and customer required drug testing.
• Must meet company requirements for driving privileges.
• Excellent verbal and written communication skills
• Preferred proficiency with:
  • Experience with machinery protection and condition monitoring systems.
  • Experience with vibration monitoring, rotating equipment reliability, and asset health technologies.
  • Experience commissioning wireless industrial instrumentation and WirelessHART® networks.
  • Experience integrating industrial monitoring systems using Modbus, OPC, MQTT, or similar communication protocols.
  • Experience supporting industrial software applications and databases.
  • Familiarity with machine protection standards such as API 670.
  • Experience supporting reliability programs in refining, petrochemical, chemical, power generation, LNG, pipeline, or manufacturing environments.
  • Knowledge of industrial cybersecurity concepts and network segmentation practices.
  • Basic understanding of vibration analysis and machinery diagnostics.