Relief Client Services Representative/Receptionist - 1st Shift

 

Location:  Durham, NC
Schedule - Flexible relief shifts; 1-4 shifts per month

We are seeking highly motivated, highly skilled individuals to join our Client Services team. We provide 24-hour emergency service and specialty referrals in surgery, internal medicine, cardiology, oncology, and radiology, and we're looking for CSR's who want to utilize their skills to the fullest potential in a fast paced, fun, and stimulating environment.  We are currently seeking a relief team member to pick-up occasional open shifts and assist in providing as needed coverage .

Job Summary

The Client Service Representative is responsible for providing effective customer service for all internal and external clients by using excellent, in-depth knowledge of company policies and protocols as well as communicating effectively with team members.  The CSR performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.   The CSR is expected to maintain a positive attitude and engage in compassionate and attentive interactions with clients that promote the highest quality of customer service and client satisfaction.


Essential Job Functions