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Relief Night Porter - Big Sur

Guest Services

Big Sur, California

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JOB DETAILS
SKILLS
Communication Skills, English Language, Fast Food, Government, Healthcare, Hospitality and Tourism, Housekeeping/Cleaning, Lift/Move 30 Pounds, People Management, Recreation, Refrigeration, Restaurant, Retail, Speech Recognition, Waste/Garbage/Recycle Collection
LOCATION
Big Sur, California
POSTED
4 days ago
Compensation Amount:
18.50 USD Hourly

Job Summary:
This is a Relief Position! This position will be 2 nights of Night Porter per week and 3 day shifts as general maintenance/groundskeeping.
Night Porters provide overnight security and maintain cleanliness of all lobby and kitchen areas overnight including floors, prep areas, hoods, ovens, ranges, garbage cans, and walk-in coolers. Deep clean all areas to be ready for the next day's service. Provide friendly and efficient service to guests, including checking them in and out of rooms as needed.

Job Description:

ESSENTIAL FUNCTIONS
  • Work overnight shift, approximately 9:00pm to 5:00am
  • Greet hotel guests and park visitors in a friendly manner, provide information and services including baggage service
  • Resolve guest concerns and complaints within scope of authority; refer to management as appropriate
  • Communicate effectively with front desk staff
  • Check guests into hotel when front desk is not staff during overnight hours
  • Replenish fireplace wood supply from storage; lay and maintain fire
  • Maintain cleanliness of public areas of hotel including dusting, emptying garbage, picking up litter, cleaning public restrooms, sweeping and mopping
  • Vacuum and/or sweep all floor surfaces on hotel ground floor; periodically deep clean
  • Clean and sanitize all ground floor rest rooms; replenish rest room supplies
  • Clean windows as needed/requested
  • Clean kitchen area thoroughly, including sweeping, mopping, and scrubbing; empty grease from fryers
  • Deep clean floors, floor mats, garbage cans, ranges, and insides of hoods and ranges
  • Record temperatures of all refrigeration equipment and report problems as needed to kitchen management
  • Lock all food storage doors; ensure proper storage of all food and food-related items
  • Provide security in the hotel for guests and employees
  • Performs such other related duties as directed or required
PHYSICAL AND MENTAL REQUIREMENTS
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying, and pushing up to 30 lbs. regularly, 40 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire work day.
  • Works in wet and slippery conditions. Frequently works in a hot and damp environment.
  • Frequently immerses hands in water.
  • Climbing steps regularly.
  • Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas. Ability to work in indoor and outdoor environments.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communiication with other employees and management when a problem has occured.
  • Able to work alone and with little or no direct supervision, using a checklist
  • Physical presence at the job site is essential to perform job duties.
EQUIPMENT USED
  • Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).
  • Required Personal Protective Equipment used: gloves and goggles

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

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