Job Purpose
Modern Animal cannot deliver exceptional patient care without doctors who are exceptional at the practice of veterinary medicine, as this is our core business. Furthermore, it is the foundation of our model that the client's experience is as extraordinary as our patient care; because of this, it is essential that we attract and retain doctors who are outstanding communicators.
Duties and responsibilities
The Modern Animal Virtual Doctor should be competent and comfortable in the performance of the following duties and responsibilities in a virtual environment:
Process tasks relating to diagnostic results, medical questions, and medication requests. Formulate and execute appropriate diagnostic and treatment plans; modify/alter plans in light of new information or a change in the clinical state of the patient. Work through tasks efficiently.
The Virtual Relief Doctor should have a strong ability to get information from owners via the written word as well as while speaking to them over phone or chat using open ended questioning.
Communicate clearly and succinctly with clients regarding laboratory findings, preventive care recommendations, diagnostic and treatment options, and disease prognosis
Work closely with other practice doctors to ensure continuity of care and communication and adherence to medical standards
Consult with specialists regarding patient diagnostics and/or response to therapy; transfer care and/or refer as appropriate
Resolve client services issues by communicating with clients and understanding their feedback when their experience with us has been sub-standard; lead efforts to improve processes/experiences as necessary; escalate to Lead Virtual Care Doctor.
Work with Care Team to deliver care virtually, including reviewing and reporting lab results for in clinic doctors as needed, answer questions for virtual care technicians and hosts.
Qualifications
Graduation from an AVMA-accredited veterinary school (or completion of required clinical proficiency exams if foreign graduate)
Licensure in good standing in the state of California
At least two years experience in the practice of small animal veterinary medicine and surgery is required
Competence in the performance of surgical and dental procedures that would be routinely anticipated to occur in a general small animal practice
Competence in the delivery of patient-appropriate anesthetic protocols
Competence in the work-up of medical cases that would be routinely anticipated to be manageable in a general practice setting
Competence in both outside and in-house diagnostic modalities including digital whole body and dental radiography, hematology and serum chemistries, cytology, etc
Willingness to grow and adapt, and an inclination to embrace change and work together to build an optimal solution for all
Exceptional verbal and written communication skills
Rates
Normal
$1080/10 hour shift
$540/5 hour shift
Premium
$1280/10 hour shift
$640/5 hour shift
Working Conditions
Must have the ability to sit for long periods of time and work from a computer. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits." We're looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics.
In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know!