Remedy Developer - Onsite

Soft source inc

Troy, CO

JOB DETAILS
SKILLS
Application Programming Interface (API), Change Control, Database Technology, IT Service Management (ITSM), Linux Operating System, Metrics, Remedy, SQL (Structured Query Language), Systems Administration/Management, Time Management, Web Services
LOCATION
Troy, CO
POSTED
2 days ago
Sr. BMC Remedy Developer
Englewood, CO
Position Requires Onsite work from start of project. Hybrid Schedule: 4 days onsite, 1 day remote
Multi-Year Project
  • True BMC Remedy Development experience Remedy 9.1+ needed
    Custom Remedy Environment, Development and understanding
  • Strong database experience (SQL, CMDB, Table knowledge, etc)
  • API & webservices experience
  • Strong Linux environment experience needed
  • System Admin/Configuration Control/Metrics experience desired
  • ITSM Highly Preferred
  • Create APIs to extract data/export "Outages/Issues" from IRIS/CARS/WebPortal/Gateway and merge with into single-tracking and reporting system
  • Two systems currently track outages
  • Monitors and response personnel may not know an Outage/issue was already reported which results in redundancies in response times and status
  • Existing processes do not provide timely responses back to customers
  • Build logic to identify patterns and create an alert that an outage or issue is suspected send data to alert system

About the Company

S

Soft source inc