Remote 1099 Contractor Customer Support 1

Faithful Financial Co

Omaha, Nebraska(remote)

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Performance Metrics, Presentation/Verbal Skills, Resolve Customer Issues, Work From Home
LOCATION
Omaha, Nebraska
POSTED
2 days ago
Are you looking for a flexible, work -from -home opportunity? Join our team as a  Remote Customer Service Representative and help support customers of various  clients! In this role, you’ll handle both inbound calls, ensuring callers have a  seamless experience while entering their information into our database. If you  have great communication skills and a passion for helping others, this is the  perfect role for you! 
<\/div>

<\/div>
Responsibilities
<\/div>
:
<\/div>
● Handle inbound and outbound calls to support customers of various clients
<\/div>
● Provide excellent customer service, addressing questions and concerns
<\/div>
● Accurately enter information into our database
<\/div>
● Follow up with customers as needed to ensure satisfaction
<\/div>
● Meet and exceed performance metrics to qualify for advancement
<\/div>
opportunities
<\/div>

<\/div>
  • Independent Contractor (1099)<\/span><\/span><\/span><\/span>
    <\/span><\/span><\/span><\/span><\/p><\/li>

  • Remote client servicing<\/span><\/span><\/span><\/span>
    <\/span><\/span><\/span><\/span><\/p><\/li>

  • Required virtual certification (10 days–6 weeks depending on program)<\/span><\/span><\/span><\/span>
    <\/span><\/span><\/span><\/span><\/p><\/li>

  • Performance -based continuation<\/span><\/span><\/span><\/span>
    <\/span><\/span><\/span><\/span><\/p><\/li><\/ul>

    Flexible scheduling after certification (within program guidelines)<\/span><\/span><\/span><\/span>
    <\/div><\/span>

    Requirements<\/h3>
    ● High school diploma or equivalent 
    <\/div>
    ● Strong verbal communication skills 
    <\/div>
    ● Reliable internet connection and a quiet workspace 
    <\/div>
    ● Basic computer skills (Microsoft Office proficiency) 
    <\/div>
    ● Ability to work flexible hours, including evenings and weekends (set your  own schedule)
    <\/div>

    <\/div>
    Technology Requirements (MANDATORY to begin work):
    <\/div>
    ● Windows 11 desktop or laptop
    <\/div>
    ● Minimum 16 GB RAM
    <\/div>
    ● No Chromebooks or Apple devices
    <\/div>
    ● Dual monitors recommended (not required at application)
    <\/div>
    ● USB noise -canceling headset (not required at application)
    <\/div><\/span>

    Benefits<\/h3>
    ● Fully remote position – work from anywhere
    <\/div>
    ● Starting pay of $12–$15/hour
    <\/div>
    ● Flexible self -scheduling
    <\/div>
    ● Advancement opportunities based on performance
    <\/div>
    ● Supportive team environment
    <\/div>

About the Company

F

Faithful Financial Co