Claims Processing, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Dental Insurance, Insurance, Licensing, Marketing, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Sales, Time Management, Training/Teaching, Vision Plan, Writing Skills
Benefits:
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Position Overview:
As an Allstate Sales Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. In this position, high-quality leads will be provided to you. You will be responsible for connecting with potential clients to offer your knowledge and expertise, matching them with products that fit their unique needs. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Please note, this remote role requires prior Allstate experience or relevant sales experience to be considered.
Responsibilities:
- Follow-up on provided leads to offer product knowledge and insurance policies based on customer needs.
- Establish customer relationships and follow up with customers, as needed.
- Responding promptly to customer inquiries via phone and email.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
- Interest in marketing products and services based on customer needs
- Self-motivation and drive for personal success
- Excellent communication skills - written, verbal, and listening
- A coachable, positive attitude.
- A strong desire to take your career to the next level!
At Fitzsimmons Insurance, we pride ourselves in our investment in the professional development of our sales team, incorporating one-on-one and team coaching into our regular working life. If you have the eagerness to succeed, the sky's the limit!
This is a remote position.
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Fitzsimmons Insurance Services Inc.