Remote Appointment Setter

The Zabbia Insurance Agency has proudly served New York since 1997, building a reputation for exceptional customer service, trusted relationships, and a commitment to developing outstanding insurance professionals. Backed by nearly three decades of success and the proven Exclusive Agency Operating System (EAOS), we've created a structured, supportive environment where employees receive the training, coaching, and resources needed to build long-term careers. If you're motivated to learn, enjoy helping others, and want to expand your earnings potential, you'll find endless opportunity here.

We're seeking a Remote Appointment Setter to be the first point of contact for prospective customers and help fuel our agency's continued growth. You'll work with proven scripts, receive continuous coaching, and play a key role in creating opportunities for our sales team. This fully remote role offers performance bonuses, paid training, and a clear career path into a licensed insurance sales position.

• Pay: $10-$15/hour
• Flexible schedule
• Health insurance
• 401(k)
• PTO, paid holidays, and paid sick leave
• Equipment provided

If you're energetic, confident on the phone, and ready to grow your career, apply today!

Salary Range: $10 - $15 per hour

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Bonus Opportunities

Licensing Assistance

Holidays Off

Paid Holidays

401k Plan

Professional Development

Advancement Opportunities

Mentorship

Continuing Education Opportunities

Ongoing Training Seminars

Performance Bonuses

Paid Volunteer Days

Professional Work Environment

Team Building Activities

Equipment Provided

Office Snacks and Coffee

Pet-Friendly Office

Paid Sick Leave

Family Leave

Active Community Involvement

• Make outbound calls using agency-provided lead lists and internet inquiries
• Build rapport and schedule qualified appointments for Licensed Sales Producers
• Handle objections using proven agency scripts
• Accurately document customer interactions in the CRM
• Meet daily activity and appointment-setting goals
• Participate in coaching sessions, role-playing, and ongoing training

• Excellent verbal communication and active listening skills
• Friendly, confident, and professional phone presence
• Comfortable making a high volume of outbound calls
• Basic computer skills and ability to learn CRM software
• Reliable high-speed internet and a dedicated home workspace
• Previous appointment setting, telemarketing, customer service, or inside sales experience is a bonus