Remote Client Experience Assistant

Role OverviewWe are increasing our remote team and are seeking those who thrive with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This is ideal for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities• Support clients with planning and coordinating customized arrangements• Research, compare, and confirm reservation options based on client needs• Provide accurate information and thoughtful recommendations• Communicate professionally via email and phone• Assist with updates, changes, and service-related inquiries• Maintain organized and accurate client records• Participate in training provided

What We Offer• Fully remote • Flexible schedule• Ongoing training

Qualifications• Authorized to work in the US, UK, Mexico, Australia, or Spain• Strong written and verbal English communication skills• Reliable internet access and smartphone (computer is also strongly recommended)• Strong customer service skills