We're looking for a motivated Remote Client Experience Specialist to help clients plan memorable vacations while delivering exceptional customer service. This position involves assisting clients through every step of the planning process, from selecting destinations to confirming reservations and providing ongoing support before, during, and after their trip.
Responsibilities
Assist clients with vacation planning and recommendations
Research destinations, accommodations, cruises, and vacation packages
Prepare customized proposals and itineraries
Coordinate reservations with preferred suppliers
Maintain detailed client communications
Participate in ongoing professional development and supplier training
Build a strong referral-based client network
Qualifications
Outstanding interpersonal skills
Detail-oriented with strong organizational abilities
Ability to multitask in a remote setting
Self-motivated and dependable
Experience in customer service, hospitality, or sales preferred
Training available
Numbers & Facts
Location
San Juan, San Juan (Remote)
Skills
Customer Experienceunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Proposal Writingunmatched
Salesunmatched
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