Remote Client Itinerary Specialist

Role Overview

We are expanding our remote team and are looking for detail-oriented individuals to assist with client itinerary support. This position focuses on organizing service requests, maintaining accurate records, communicating with clients, and ensuring a smooth experience throughout the service process.

This opportunity is best suited for individuals who are organized, dependable, communicate effectively, and enjoy working independently while collaborating with a remote team.

Key Responsibilities

• Coordinate client requests and service arrangements based on individual needs and preferences
• Research available options and prepare recommendations when appropriate
• Confirm and verify service details to ensure accuracy
• Communicate professionally with clients through phone, email, and online messaging platforms
• Assist with updates, modifications, and general client inquiries
• Maintain accurate records, documentation, and scheduling information
• Follow established procedures and company guidelines
• Participate in onboarding, training, and ongoing professional development

What We Offer

• Remote work environment
• Flexible scheduling
• Comprehensive onboarding and ongoing training
• Collaborative and supportive team environment
• Opportunities for professional growth and skill development

Qualifications

• Must be a minimum of 18 years old
• Authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or eligible countries within Latin America
• Strong written and verbal English communication skills
• Skilled with email, online platforms, and digital communication tools
• Reliable internet connection and access to a smartphone; computer access is preferred
• Ability to work independently and manage multiple tasks efficiently