Remote Client Support Advisor

AO Globe Life

Kansas City, MO(remote)

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Broadband, Compensation and Benefits, Consulting, Credit Union, Customer Relations, Customer Satisfaction, Customer Support/Service, Desktop PC, Detail Oriented, Follow Through, Labor Unions, Laptop PC, Leadership, Licensing, Mentoring, Microsoft Windows Operating System, Needs Assessment, Organizational Skills, Record Keeping, Sales Prospecting, Team Player, Webcams, Work From Home
LOCATION
Kansas City, MO
POSTED
Today

AO Globe Life is expanding its remote team and seeking service-oriented professionals who want to support working families by helping them understand important supplemental benefit programs. This fully remote opportunity is ideal for individuals who value relationship-building, thoughtful client guidance, and long-term professional growth in a flexible work environment.

In this role, you’ll connect with individuals and families who requested information about available benefits, conduct virtual consultations, and provide ongoing support throughout the enrollment process.

No cold calling, door knocking, or outbound prospecting required.

What You’ll Gain

  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work–life balance
  • Warm inbound client interest — no cold outreach required
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Long-term income potential through vested renewals
  • Clear advancement opportunities into mentorship and leadership roles
  • Collaborative, service-driven team culture focused on growth and development

What You’ll Do

  • Conduct scheduled virtual consultations with individuals and families through Zoom
  • Understand client needs and explain available supplemental benefit options clearly and professionally
  • Guide clients through the enrollment process with attention to detail and care
  • Maintain accurate digital records and follow-up communication
  • Provide ongoing client support and policy guidance when needed
  • Build strong professional relationships that support long-term client satisfaction
  • Collaborate with team members to deliver a high standard of client service
  • Participate in training sessions, mentorship programs, and ongoing professional development

Who Thrives in This Role

  • Professionals who enjoy building relationships and helping others
  • Strong communicators comfortable presenting information virtually
  • Organized individuals with strong attention to detail
  • Self-motivated professionals comfortable working independently in a remote setting
  • Service-oriented candidates who value professionalism and follow-through
  • Customer service, consulting, or client-focused experience is helpful but not required

Requirements

  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with webcam capability
  • Must be physically located within the United States

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around service, mentorship, integrity, and long-term professional growth.

Apply Today

If you’re ready to build a flexible remote career where you can grow professionally while making a meaningful impact, apply today to learn more about joining AO Globe Life.

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About the Company

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AO Globe Life